Join Seronda Networks as a Entry Level Customer Service Assistant!

About Us: At Seronda Networks, we offer more than just cutting-edge solutions; we provide a thriving environment for professional growth, collaboration with a passionate team, and recognition of your contributions. Join us as we transform ideas into realities and build an exciting future together.

Location: Saint Louis, Missouri (On-site - Must work from the office)

Working Hours: Monday to Friday

Salary Range: $41,200 - $44,780 per year

Work Type: In-person (strictly on-site)

We are seeking an enthusiastic and motivated Entry Level Customer Service Assistant to join our dynamic team. In this exciting role, you will be the face of our company, providing exceptional service to our valued customers. You will be responsible for handling customer inquiries, resolving issues, and ensuring a positive experience for everyone who interacts with our brand.

Responsibilities:

• Assist customers via phone, email, and chat with inquiries and issues.
• Provide accurate information about products and services.
• Process orders, returns, and exchanges efficiently.
• Maintain detailed records of customer interactions in our database.
• Collaborate with team members to improve service processes and customer satisfaction.
• Follow up with customers to ensure their issues have been resolved.
  
  
  

Qualifications:

• High school diploma or equivalent required; associate's or bachelor's degree preferred.
• Strong verbal and written communication skills.
• Customer-oriented attitude with a passion for helping others.
• Ability to work in a fast-paced environment and manage multiple tasks.
• Basic computer skills and familiarity with customer service software.
• Strong problem-solving abilities and a positive attitude.
  
  
  

Benefits:

• Competitive salary with opportunities for growth.
• Comprehensive health, dental, and vision insurance plans.
• 401(k) retirement savings plan with employer match.
• Paid time off and holidays.
• Professional development and ongoing training opportunities.
• Supportive and inclusive work environment.
  
  
  

If you're ready to be the welcoming face of Seronda Networks and provide exceptional service, apply now to join our team as a Entry Level Customer Service Assistant!

Seronda Networks is an equal opportunity employer committed to diversity and inclusion.

Note On-campus work in Saint Louis, Missouri