At Sphirea Plus, we are a forward-thinking company dedicated to delivering exceptional service and innovative solutions to our clients. With a focus on growth, collaboration, and customer satisfaction, we pride ourselves on fostering a dynamic and inclusive workplace. We are constantly evolving, and our commitment to providing the highest level of customer support is at the heart of everything we do.
Job Description
Job Description:
We are seeking an enthusiastic and dedicated Entry Level Customer Service Assistant to join our team. In this role, you will be the first point of contact for customers, ensuring a positive experience with every interaction. You will assist customers by addressing inquiries, resolving issues, and providing high-quality service. If you have a passion for helping people and a desire to learn, this is an excellent opportunity to grow in a customer service role.
Responsibilities:
Provide excellent customer service to clients through various communication channels (phone, email, in-person).
Address customer inquiries, complaints, and requests in a professional and timely manner.
Assist with product information, order processing, and returns.
Maintain accurate records of customer interactions and transactions.
Collaborate with team members to improve customer satisfaction.
Continuously strive to meet and exceed customer service goals.
Qualifications
Qualifications:
High school diploma or equivalent; additional education or training in customer service is a plus.
Excellent verbal and written communication skills.
Strong problem-solving abilities and attention to detail.