At Wendor, we’re transforming the vending industry in India with our in-house designed, tech-enabled smart vending machines — already live in 70+ cities and expanding rapidly. We’re a focused, fast-growing team where everyone takes ownership and moves with purpose.

We are looking for an Enterprise Sales – Key Accounts professional to manage a portfolio of strategic, high-value clients—driving the full sales cycle from net-new logo acquisition and solution design through contract negotiation, upsell, and renewals—while partnering with cross-functional teams to ensure seamless delivery and consistently meet KRAs for revenue growth, retention, sales-cycle efficiency, and customer satisfaction.

Key Responsibilities

• Own and grow relationships with a portfolio of strategic enterprise accounts (e.g., large FMCG and beverage brands), ensuring high retention and steady revenue growth.
• Develop and execute account plans that align Wendor’s roadmap with each client’s business objectives and KPIs.
• Lead the end-to-end sales cycle: prospecting, solution presentations, proposal development, negotiation, and closure.
• Serve as the primary point of contact for all commercial and operational queries.
• Collaborate with Customer Success, Implementation, Product, and Support teams to ensure smooth onboarding, swift issue resolution, and continuous value delivery.
• Proactively identify and resolve potential escalations, maintaining a high Net Promoter Score (NPS).
• Lead renewal and expansion discussions, negotiate contract terms, and secure favorable agreements.
• Monitor industry trends, regulatory changes, and competitor offerings to inform account strategies and product feedback.
• Share insights internally to guide product enhancements, pricing strategies, and go-to-market initiatives.
• Generate regular account performance reports, highlighting usage patterns, ROI metrics, and growth opportunities.
• Present findings and recommendations during executive business reviews.

Requirements:

• A bachelor’s degree in business, marketing, engineering, or a related field.
• 3+ years of experience in key account management, B2B sales, or enterprise client servicing.
• Excellent communication, relationship-building, and negotiation skills.
• Strong analytical mindset with the ability to draw insights from data.
• Prior experience in SaaS, hardware-tech, IoT, or vending automation is a plus.
• Proficiency in using CRM tools and productivity software.
• Location: Gurugram. This is an in-office position.

Preferred:

• Domain experience in CPG, beverage, or manufacturing industries.
• Track record of scaling revenue in high-growth startup environments.
• Familiarity with procurement, logistics, or broader supply-chain SaaS solutions.