At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions and enabling the communities we support to grow and succeed. We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive at every stage of your career. Try new things, learn new skills and discover what you excel at—all from Day One.
Job Description
This Director will lead the development and enterprise-wide adoption of foundational and advanced sales learning strategies across multiple lines of business including Consumer and Business Banking, Payments, Institutional, Commercial and Wealth Management. This role will lead a team responsible for aligning sales capability development with business goals and delivering measurable impact for sales professionals, sales leaders, and coaches.
Responsibilities:
- Develop, evolve, and govern core and common curriculum for sales onboarding, consultative selling, sales coaching, and product learning.
- Ensure solutions are tailored where needed but consistent in philosophy, framework, and measurement congruent with Enterprise leadership and sales professional expectations.
- Align strategy with performance data, customer insights and business growth priorities.
- Optimize sales training investments and reduce duplication.
- Manage internal relationships with Instructional Design, Facilitation, and Learning Enablement to drive projects effectively.
- Oversee implementation of scalable learning approaches championing innovation and blended solutions.
- Manage key metrics and evaluate training effectiveness.
- Partner across Learning Directors and Talent Consultants to ensure consistent delivery, administration, and evaluation of training programs.
- Effectively manage and mitigate inherent risks.
- Manage prioritization needs to ensure proper alignment of resources and capacity to business unit and company priorities.
Basic Qualifications:
Bachelor's degree in business, human resources or related field, or equivalent work experience - 10 or more years of learning and development, HR, or business experience.
Preferred Skills/Experience:
- Master's degree in Instructional Design, Organizational Development, Business, or related field.
- Deep expertise in sales methodology, adult learning theory, and curriculum design for both individual contributors and sales professionals.
- Experience in sales enablement in financial services.
- Proven success as a trusted strategic partner to senior leaders with strong consulting, influence and relationship building skills.
- Experience delivering enterprise learning strategies with measurable outcomes.
- Track record of establishing a strong and credible brand for learning.
- Consistently models professionalism, executive presence, and clear communication when engaging with cross-functional stakeholders.
If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.
Benefits:
Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following (some may vary based on role, location or hours):
- Healthcare (medical, dental, vision)
- Basic term and optional term life insurance
- Short-term and long-term disability
- Pregnancy disability and parental leave
- 401(k) and employer-funded retirement plan
- Paid vacation (from two to five weeks depending on salary grade and tenure)
- Up to 11 paid holiday opportunities
- Adoption assistance
- Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law
U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.
E-Verify
U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.
The salary range reflects figures based on the primary location, which is listed first. The actual range for the role may differ based on the location of the role. In addition to salary, U.S. Bank offers a comprehensive benefits package, including incentive and recognition programs, equity stock purchase 401(k) contribution and pension (all benefits are subject to eligibility requirements). Pay Range: $170,255.00 - $200,300.00 - $220,330.00
U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.
Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.
Posting may be closed earlier due to high volume of applicants.