Are you ready for the best destination of your career? Spotnana is transforming the $11 trillion travel industry by building modern infrastructure that brings freedom, simplicity, and trust to travelers worldwide. Backed by over $115M in funding from top-tier investors, including ICONIQ, Durable, Mubadala, Madrona, and Sandberg Bernthal Ventures, we are addressing some of the travel industry's most complex challenges-and we need your expertise to help us succeed. How you'll make an impact As an Enterprise Implementation Manager at Spotnana, you will be the technical lead starting from the project kick-off for TMCs until all contracted products and services are fully launched. You will be part of a global Customer Experience team and will be responsible for the implementation of TMCs and their customers. Your expertise in Project Management and Solutions Architecture will help to ensure that TMCs and their customers are using their Spotnana platform to its fullest extent. Your goal is to help TMCs and their customers to be successful from the first day and to derive the most value possible from their Spotnana investment. You will work closely with our Customer Success Managers as well as every other team at Spotnana, from Sales and Product to Engineering, Travel Operations, and Technical Support. What you'll own * Your primary responsibilities will be to lead the on-time and within-scope technical implementation for Amadeus TMCs and their customers * Facilitate discovery and scoping sessions with new TMCs and their customers for one-time and for multi-phased implementations * Lead all aspects of Project Management, including risk management analysis, and setting goals and KPIs * Advise Amadeus TMCs and their customers on technical best practices * Provide Amadeus TMCs and their customers with clear proactive technical guidance and expertise across our product and services * Collaborate with Sales, Customer Success, Product Management, Engineering, Finance, Travel Operations and Technical Support to ensure Spotnana's product and services will be able to meet the TMC's requirements * Maintain accurate and up-to-date project plans in SmartSheet and in Salesforce * Contribute towards the success of the organization through knowledge-sharing activities such as contributing to internal and external documentation, answering technical Q&A, and helping to iterate on best practices Experience to bring with you * Minimum 7+ years of working experience and a background in working with TMCs and customer-facing technical implementation and onboarding role within a highly technical team. * Amadeus expertise is required, including implementing and managing setup within an OBT * Understanding of SSO, ADFS, SFTP, multiple HRIS integrations, and API integrations with other Enterprise applications * Experience leading VAT and UAT phases of implementation * Working knowledge of the corporate travel industry * Ability to manage multiple work streams, work to deadlines, and prioritize between competing demands * Ability to work cross-functionally with all levels of an organization (both internally and externally) and across all geographies * Strong interpersonal communication (verbal and written) and organizational skills * Highly motivated, driven and passionate about technology and customer success * Ability to work in an open office environment in a hybrid structure in either Palo Alto, CA OR New York City Let's talk compensation Spotnana strives to offer fair, industry-competitive and equitable compensation. Our approach holistically assesses total compensation, including cash, company equity and comprehensive benefits. Our market-based compensation approach uses data from trusted third party compensation sources to set salary ranges that are thoughtful and consistent with the role, industry, company size, and internal equity of our team. Each employee is paid within the minimum and maximum of their position's compensation range based on their skills, experience, qualifications, and other job-related specifications. We care for the people who make everything possible - our benefits offerings include: The annual cash compensation for this role is: $125,000 - $145,000 * Equity in the form of stock options which provides partial ownership in the company so you can share in the success of the company as it grows * Pre-tax and ROTH 401(k) options via Fidelity with up to a 4% company match * Comprehensive benefit plans covering medical, dental, vision, life, and disability effective on your hire date. We cover 100% of your employee premiums and 85% of your eligible dependents * Pre-tax flexible spending account options for health, dependent care and commuter expenses * 20 vacation days per year in additional to 10 company holidays, 4 company recharge/wellness days and an end of year company shutdown * Up to 26 weeks of Parental Leave * Monthly cell phone / internet stipend * Additional benefits including access to International Airlines Travel Agent Network (IATAN) membership, Pet Insurance through Fetch, Financial Wellness through Origin and SoFi, EAP through Mutual of Omaha, The Calm app through Kaiser, pre-tax parking/transit program and more We are committed to fostering a diverse, inclusive environment and to encourage these values in everyone on our team. We provide an environment of mutual respect where opportunities are available without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information (including characteristics and testing), military and veteran status, and any other characteristic protected by applicable law. We believe that diversity and inclusion for people from all walks of life is key to our success as a company.