Description: Position Summary To provide assistance to the organization’s patients at all of our locations by finding services that the patient needs to take care of their non-medical social and financial needs. This will include working with community partners and local and state organizations. Patient confidentiality and knowledge of HIPAA rules is a priority. This position requires a self-starter that needs very little input to accomplish their work in providing services for our patients. Duties and Responsibilities Assist patients with the Oregon Healthcare (Medicaid) application. Track and follow-up through completion. Assist patients to find transportation options to receive services. Learn and become familiar with what community partners are available for our patients (food, basic needs, transportation, and insurance). Assists patients with resolution of issues—navigating governmental departments, etc. Assists medical staff in researching options for the patients (other than medical referrals and medications). Assists with event coordinating and fundraising. Assists with bringing new resources to the community. Assists with advertising promotions. Attend community partner and collaborative meetings. Attend trainings and workshops. Will provide outreach services in Deschutes, Klamath, and Lake Counties. Performs other duties as assigned. Requirements: Minimum Qualifications Knowledge of HIPAA privacy rules and regulations. Ability to establish and maintain effective working relationships with staff, patients, and the public. Excellent oral and written communication skills. Must be computer literate with knowledge of Microsoft Office (Word, Excel, Outlook) Ability to manage multiple tasks. Enthusiasm for working as a member of a team in a rapidly changing environment. Ability to work effectively and harmoniously with co-workers. Excellent organizational skills. Some travel required. Must have current Oregon Driver’s License and be insurable Experience in a non-profit health care setting preferred. Additional Requirements Submit to and pass a drug test Successfully complete a criminal background check Successfully complete criminal background and fingerprinting checks for Oregon Health Authority Ability to obtain and maintain the Traditional Health Worker Certification with 1 year of hire Outreach Workers will be assigned to provide services at one or more Health Center Facilities at the Health Center’s sole discretion. Outreach Worker shall be present at Health Center’s Facilities as scheduled. Physical Demands Required to Fulfill Essential Functions of this Position Employee must be able to sit or stand for long periods of time. Employee must be able to focus on tasks while in an active office environment where conversation and noise is prevalent. Employee must be able to operate a keyboard, write, speak, and hear. Employee must be able to read small print both on paper and on a computer screen for long periods of time. Ability to occasionally lift up to 20 pounds. Working Conditions There may be exposure to airborne and blood-borne pathogens, and hazardous materials. Must be able to travel distances using employees own vehicle.