Change people's lives and love what you do! Cochlear develops world-leading medical devices that help people hear. As a top 100 medical device company and market-leader in implantable hearing devices, more people choose a Cochlear-branded cochlear implant system than any other. Our employees tell us that the number one reason they enjoy working for Cochlear is the opportunity to make a difference to people's lives.
The Opportunity
We are seeking an Engineering Manager, Verification and Validation, reporting to the VP, Customer Software to be based in our Kuala Lumpur office.
In this role, the successful candidate will have the opportunity to design and scale a high-performance V&V organisation and strategic staffing plan to meet growing verification demands without compromising quality.
Working closely with R&D, IT, Product Owners, Delivery Managers and Quality Engineers, you'll drive test automation, continuous process improvements and talent development, ensuring global consistency, clear traceability and operational excellence across all Customer Software squads.
Responsibilities include:
Lead and develop a high-performing V&V team by designing scalable structures, defining career paths, and overseeing hiring, coaching, performance management, succession planning, and mentoring.
Develop multi-year staffing roadmaps aligned with growth objectives and partner globally to harmonize processes and share best practices.
Define and execute comprehensive software V&V strategies, including test planning, case design, execution, defect management, and requirements-to-test traceability.
Drive test automation initiatives by selecting frameworks, scripting, integrating with CI/CD pipelines, identifying bottlenecks, streamlining workflows, and tracking V&V metrics.
Ensure quality and regulatory compliance by embedding processes, maintaining audit readiness, and authoring process documentation.
Contribute to site leadership strategic decision-making and foster a collaborative environment as part of the site leadership team.
Collaborate cross-functionally with R&D, IT, Product Owners, Quality Engineers, and vendors to represent V&V in governance, negotiate scope and timelines, and escalate issues.
Manage Agile V&V delivery "in-sprint" and across releases, overseeing resources, schedules, risks, and stakeholder reporting.
Cultivate the R&D site's identity and culture by promoting innovation, continuous improvement, and customer-centric values.
About You. As we grow our operations, we are looking for people who share our passion for delivering quality hearing solutions to our customers. To add value to Cochlear in this role, you'll be able to demonstrate the following skills and experience:
Essential
Proven track record as a Manager of Managers, managing high-performing teams to achieve excellence and career growth.
Deep expertise in Software Verification & Validation fundamentals, including end-to-end V&V methodologies, tools, and best practices
Proven experience with test automation frameworks and integrating V&V into CI/CD pipelines
Working knowledge of Quality Management Systems and medical-device software regulatory frameworks (e.g. ISO 13485, IEC 62304)
Demonstrated ability to develop strategic roadmaps that anticipate verification needs and align with organisational goals
Experience building strong, collaborative partnerships with R&D, IT, product teams, and external stakeholders
History of translating complex V&V concepts into clear communication for both technical and non-technical audiences
Success navigating Agile environments to identify process improvements and quickly resolve challenges
Skilled in managing diverse stakeholder priorities, reporting progress transparently, and securing executive buy-in
Experience championing a culture of innovation, quality, and customer focus within a technical organisation
Track record of taking decisive, data-driven actions, owning outcomes, and consistently delivering on commitments
Something extra to grab our attention
Medical-Device Industry Expertise: Hands-on experience with Class III implantable devices, particularly in hearing or neuro-stimulation.
Regulatory & Risk Management Proficiency: Deep familiarity with ISO 14971 risk management alongside ISO 13485 and IEC 62304 compliance for software in critical medical devices.
Passion for Customer centric solution: a demonstrable commitment to improving patient outcomes
Why this role is for you?
Build & Inspire: Architect a world-class V&V team, mentor senior engineers, and empower them to guide junior talent.
Shape Strategy: Own the long-term V&V vision-optimizing resources, driving automation, and ensuring top-tier compliance.
Tackle Cutting-Edge Challenges: Lead advanced test-automation frameworks and streamlined verification in a high-stakes medical-device setting.
Collaborate Broadly: Partner daily with Product Owners, Delivery Managers, Quality Engineers, and vendors to align scope, manage risk, and deliver results.
Elevate Your Career: Gain executive visibility and clear pathways to regional or global leadership.
Drive Agile Excellence: Embed V&V into fast-paced Scrum teams, deliver end-to-end projects, and see your work in every release.
Champion Innovation: Join a culture that prizes rapid learning, continuous improvement, and unwavering customer focus.
Cochlear Malaysia provides shared services to support Cochlear's global operations. The growing team of professionals in Malaysia provides critical support in areas such as IT infrastructure and applications, development and testing, business intelligence development and support, procurement, customer service, service and repairs and returned device analysis engineering.
If you feel that you have the skills and experience to be successful in this role and take on new challenges to build your career with Cochlear, please start your application by clicking the apply button below.