Implement all relevant procedures described in the Quality Management System (QMS) and ensure compliance
Ensure that all in-house systems and procedures are updated, revised and modified to meet the needs of external certification bodies
Respond to customer complaints putting in containment actions, full analysis, poka-yokes (error proofing), and implementing short-term and long-term countermeasures.
Update quality documentation and communicate to carry forward lessons learned from quality concerns in new customer contracts
Ensure that all necessary systems and procedures are in place to satisfy all customer requirements and audits
Undertake internal and process audits of the Quality Management System (QMS)
Management of the Quality Engineers and Technicians in the sign-off of parts and the resolution of internal/external quality concerns
Establish and refine quality sign-off instructions, standards, and documentation
Report against agreed quality metrics monthly basis
Lead regular inspection meetings with representatives from appropriate departments to establish an action plan for improving build quality
In conjunction with the Supplier Quality Assurance function, reduce the effect of non-conforming supplier materials on the production area quality
Keys to Success
Acquires limited knowledge and develops basic skills.
Acquires an understanding of professional and ethical responsibilities.
Applies general knowledge of business developed through education
Supervisory Responsibilities
None
No supervisory responsibilities; accountable for own contribution
Requirements And Preferred Skills
3-5 year(s) of experience
Typically requires a bachelor degree in engineering or the equivalent work experience that provides exposure to fundamental theories, principles and concepts.
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