Position

We have an exciting opportunity for an Electronics Product Support Engineer for our West Hartford, CT location.

Responsibilities

PRIMARY

• Supporting Engineering Change Proposal activities and processing.
• Conducting Root Cause Failure Analyses of electronic control units (ECU).
• Writing Engineering Technical Reports of Root Cause Investigation findings.
• Performing trend analyses on these root causes.
• Coordinating component internal Failure and Material analyses.
• Initiating Product Condition Reports (PCR) when trends are identified.
• Monitoring product reliability and producing Mean Time Between Failure (MTBF) trend charts.
  
  

SECONDARY

• Technical interface for Customer’s Engineering questions/requests.
• Preparing and conducting technical presentations.
• Driving product improvement and reliability related engineering design changes.
• Providing technical content and coordinating development and maintenance of:
• Component Maintenance Manuals
• Service Bulletins
• Service/Technical Letters
• Component Level Repair Procedures
• Product Deviations/Authorizations
  
  

Qualifications

Desired Electronics experience includes:

• Diagnosing root causes of failures within both analog and digital circuit designs.
• Strong “hands on troubleshooting” or fault isolation skillset.
• Physics of failure modes with electronic components designed for high reliability and use in harsh aerospace, environmental conditions.
  
  

The successful applicant should also have knowledge of aerospace Design standards and Quality standards such as DO-160 and IPC J-STD-001, and also possess familiarity with 6-Sigma tools and methodologies, built-in-test, design for noisy environments, and hands on testing.

Coordinate specific ECU program technical support activities including resolution of technical problems with in-service electronic products and responding to customer inquiries for assigned program(s) in a timely manner.

Root Cause Analysis To Be Provided Includes Maintaining Objectivity And Identifying Various And Multiple Roots Including But Not Limited To The Following

• Product hardware/software design.
• Latent, Manufacturing workmanship defects
• Electronic components
• Circuit Card Assembly (CCAs)
• ECU Assembly
• Product Test Equipment Design