Must Have Technical/Functional Skills * Proficiency in VMware Horizon technology and VDIs * Strong knowledge of Windows desktop OS, especially Windows 10 * Experience in managing and supporting Horizon View environments * Ability to perform upgrades and provide technical troubleshooting * Familiarity with Critical Infrastructure Protection Compliance * Excellent problem-solving skills and attention to detail * Ability to participate in On-Call rotations * Strong communication skills and ability to work in a team-oriented environment Roles & Responsibilities * Manage Horizon View VDIs: Lead management and support of Horizon View Virtual Desktop Infrastructure to ensure seamless operation and optimal performance. * Upgrade Management: Perform Horizon View upgrades, including connection servers, Horizon Clients, and Horizon Agents, to keep systems up-to-date and secure. * Technical Support: Provide thorough technical support for VMware-related issues and Windows 10 troubleshooting, ensuring quick resolution to maintain productivity. * On-Call Rotation: Participate in the On-Call rotation for vSphere Infrastructures, providing critical support during off-hours and emergencies. * Compliance: Maintain compliance with Critical Infrastructure Protection standards by following guidelines and implementing necessary measures. * Incident Management: Monitor and take ownership of Incident/Problem and Service ticket requests, ensuring timely and satisfactory resolution. * Proactive Monitoring: Continuously monitor the environment for capacity, stress, risk, and workload, taking necessary steps to remediate any issues encountered. * Implementation Initiatives: Lead implementation initiatives, coordinating projects and ensuring smooth transitions and efficient processes. Generic Managerial Skills, If any * Ability to manage team * Preparing project plan * Identify risk and create mitigation plan * Build presentations and present it leadership Salary Range: $100,000 - $130,000 a Year TCS Employee Benefits Summary: Discretionary Annual Incentive. Comprehensive Medical Coverage: Medical & Health, Dental & Vision, Disability Planning & Insurance, Pet Insurance Plans. Family Support: Maternal & Parental Leaves. Insurance Options: Auto & Home Insurance, Identity Theft Protection. Convenience & Professional Growth: Commuter Benefits & Certification & Training Reimbursement. Time Off: Vacation, Time Off, Sick Leave & Holidays. Legal & Financial Assista nce: Legal Assistance, 401K Plan, Performance Bonus, College Fund, Student Loan Refinancing. #LI-SP1