Must Have Technical/Functional Skills: * Spanish Fluency must * Advanced knowledge of Zscaler products (ZIA, ZPA) and their configurations. * Manage and configure Zscaler: Administer and optimize Zscaler Internet Access (ZIA) and Zscaler Private Access (ZPA) solutions. * Monitor proxy performance and security logs and troubleshooting issues to minimize downtime. * Develop and enforce web access and security policies using proxy technologies. * The ideal candidate will have hands-on experience with Zscaler products and a strong ability to explain complex concepts to technical and non-technical learners. * Strong understanding of network security technologies, including firewalls, proxies, secure web gateways, SSL inspection, and VPNs. * Proficiency in networking protocols and services such as TCP/IP, DNS, HTTP/S, SSL, and BGP. * Experience with log analysis, packet capture tools (e.g., Wireshark), and monitoring tools. * Knowledge of cloud-based security models and SaaS platforms. * Experience integrating Zscaler with identity management systems, directories, and other enterprise tools. Roles & Responsibilities: * Manage, configure, and support ZIA/ZPA policies, web filtering, URL categorization, firewall and SSL inspection. * Troubleshoot internet acces s, authentication, application access, and performance issues * Analyze ZIA/ZPA logs to identify traffic patterns, anomalies, and threats. * Configure and manage GRE/IPSec tunnels and PAC files. * Handle escalations related to content filtering, SSL decryption, and bandwidth control. * Integrate ZIA/ZPA with identity providers (Azure AD, Okta, SAML, LDAP). * Optimize ZIA/ZPA policies based on security best practices and business needs. * Manage and monitor Zscaler App (Z-App) deployment, updates, and health status. * Deployment, Maintenance, & Troubleshooting of Agents/ZCC on all endpoints Salary Range: $63,400-$110,000 a year #LI-CM2