University of Nebraska Medical Center

Engage Wellness Customer Service Assistant

Omaha, NE, US

$13.846–$19.375/hour
about 1 month ago
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Summary

GENERAL REQUISITION INFORMATION

EEO Statement

UNMC is an Equal Employment Opportunity Employer, including an equal opportunity employer of protected veterans and individuals with disabilities.

Location Omaha, NE Requisition Number: Staff_13785 Department Int Med Geriatrics/Palliative Med 50000588 Business Unit College of Medicine Reg-Temp Full-Time Regular Work Schedule TBD by Supervisor Remote/Telecommuting No remote/telecommuting opportunity Position Summary

The Engage Wellness Customer Service Assistant will help support whole person wellness. They will be responsible to open and/or close the facility daily, and provide customer service to the fitness center members, learners, and others who enter the facility. Welcome, greet, give facility tours, oversee the fitness rooms, and address questions. Help maintain a clean, welcoming environment for facility users.

Position Details

Additional Information

Posting Category Operations Working Title Engage Wellness Customer Service Assistant Job Title Admin Bus Op Asst Salary Grade AB04H Appointment Type C2 - REG OFF/SERV HRLY Salary Range $13.846 - $19.375/hourly Job Requisition Begin Date 03/20/2025 Application Review Date 04/30/2025 Review Date Information:

Initial application review will begin on the date provided in the field above. Applications received prior to this review date will be considered. Applications received after the review date may be considered.

Required And Preferred Qualifications

Required Education: High School education or equivalent If any degree major/training is required, please specify the type. (NOTE: Concentration and minors are not equivalent to a major)

NA

Required Experience 1 year If any experience is required, please specify what kind of experience:

Customer service experience

Required License No If yes, what is the required licensure/certification? Required Computer Applications: Not Applicable Required Other Computer Applications: Required Additional Knowledge, Skills and Abilities:

Excellence in communication (verbal, written, & listening skills) with members, professionals, community/general public, faculty and students\

  • Ability to maintain confidentiality of all participant information
  • Knowledge of Safety protocols
  • Ability to maintain confidentiality of all participant information
  • Ability to remain cool, calm and collected during an emergency situation
  • Ability to work independently or cooperatively in a team environment, efficiently
  • Motivated Self-starter
  • Multi-tasking skills necessary
  • Ability to show respect for others in ALL situations
  • Excellent organization and time-management skills
  • Flexibility in daily schedule

Preferred Education: Bachelor's degree or equivalent If any degree/training is preferred, please specify the type:

Some coursework in fitness or working with the aging adult population

Preferred Experience: Preferred License: No If yes, what is the preferred licensure/certification?: Preferred Computer Applications: Microsoft Excel, Microsoft Word, Microsoft Outlook Preferred Other Computer Applications: Facebook Preferred Additional Knowledge, Skills and Abilities: Email to a Friend https://unmc.peopleadmin.com/postings/91387

Requisition Specific Questions

Required fields are indicated with an asterisk (*).

  • * Do you have a high school education or equivalent?
    • Yes
    • No
  • * Do you have a minimum of one year customer service experience?
    • Yes
    • No
  • * How did you hear about this position?
    • Careerlink
    • Employee Referral
    • HERC
    • Indeed
    • Job Fair
    • Lincoln Journal Star
    • Linkedin
    • Omaha World Herald
    • UNMC Job Site
    • Facebook
    • NEWorks
    • Handshake
    • Other
  • * If Other, please specify the source. Otherwise, indicate NA. (Open Ended Question)
  • * Within the past 6 months, have you been affected by a reduction in force or grant funding expiration with the University of Nebraska Medical Center?
    • Yes
    • No
Applicant Documents

Required Documents

  • Resume

Optional Documents

  • Cover Letter

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