At Uni Systems, we are working towards turning digital visions into reality. We are continuously growing and we are looking for a professional Endpoint Support & Integration Engineer to join our Braine-l'Alleud, Belgium team.

What will you be doing in this role:

• Lead scoping, requirements gathering, prioritization, and baseline definition for mid-level initiatives, ensuring stakeholder input and traceability.
• Plan and manage systems development projects, selecting appropriate methods, tools, and ensuring efficient resource use, progress monitoring, and compliance with architectural, security, and privacy standards.
• Define and communicate development roadmaps.
• Provide technical leadership for system configuration, integration, and testing; develop integration plans, document builds, manage test environments, record configuration items, and drive continuous improvement in tools and processes.
• Support Workplace Services, overseeing the full lifecycle of Managed Devices (Windows, macOS, iOS).
• Act as the highest escalation point for complex device issues; troubleshoot hardware, software, and network problems in coordination with L1/L2 teams and cross-functional units.
• Conduct root cause analysis to minimize recurring issues and service disruptions.
• Implement and maintain authorized software changes, adhering to quality, testing, and security protocols.
• Provide Level 2/3 support, including emergency on-site assistance.
• Ensure 24/7 system availability through proactive monitoring.
• Apply industry best practices aligned with Institution-specific standards.

What do you need to succeed in this position?

• Bachelor's degree in Engineering, IT, Communications, Computer Science, or a related field, with at least 2 years of relevant IT systems management experience. Alternatively, a minimum of 6 years of extensive and progressive experience in the function may substitute for formal education.
• Proven ability to identify, assess, and integrate emerging technologies into large systems and to develop technology roadmaps.
• Extensive hands-on experience managing Windows Server and client OS in large-scale environments (10,000+ endpoints).
• Strong expertise in Microsoft technologies: Active Directory, DNS, DHCP, GPO, MECM (formerly SCCM).
• Experience with cloud-based operations, including Intune, O365 administration, Teams, and Exchange Online.
• Good understanding of authentication mechanisms (e.g., 2FA, AAA) and security concepts such as PKI, least privilege, and data protection (at rest/in transit).
• Demonstrated experience in Windows client design, implementation, support, and administration in distributed environments.
• Background in coaching or supervising technical staff, coordinating patching/upgrades across teams and remote sites, and maintaining system documentation.
• Good knowledge of English

Desirable

• Advanced/graduate degree in a relevant field or certifications related to listed technologies.
• Familiarity with data classification and protection technologies.
• Knowledge of Trellix endpoint security, DLP, and host-based firewalls.
• Experience with Lansweeper Server.
• Certification and/or experience in COTS storage or client OS management (Windows/macOS/iOS/iPadOS).
• Working knowledge of ITIL and service management practices (e.g., SLA compliance).

At Uni Systems, we are providing equal employment opportunities and banning any form of discrimination on grounds of gender, religion, race, color, nationality, disability, social class, political beliefs, age, marital status, sexual orientation or any other characteristics. Take a look at our Diversity, Equality & Inclusion Policy for more information.