Job Summary

Coordinates all phases of activities and functions associated with a social services program or programs. Performs consultative, technical and administrative work in the planning, development, coordination, implementation and monitoring of a program. Ensures that program goals and objectives are accomplished in accordance with established priorities. Analyzes program issues, completes policy and program analysis, conducts program research and presents program-related training and education. Typically supervises additional program staff.

This position is part of the Social Services Division, Community Engagement and Resource Development Unit. Though this position's primary schedule is Monday - Friday, 8 AM to 5 PM, there may be times where this position requires some nights, weekends, or holidays in order to facilitate programs or services under this position's purview. This position may be eligible for occasional telework or a flexible schedule dependent on actual business needs.

Distinguishing Characteristics:

This is the third in a series of three social services program-related job classifications within the Social Services job family. This classification is responsible for coordinating, participating in and monitoring the activities and functions of a social services program or programs. This classification is distinguished from a Social Services Manager which has responsibility for an entire work unit. The Social Services Program Coordinator typically coordinates larger and more complex programs than a specialist, senior or lead staff position. This classification may require a flexible work schedule in order to meet the needs of the department.

Duties And Responsibilities

• Must be able to effectively work with community partners and interdepartmentally across TCJPD divisions in order to effectively facilitate programs, services, and partnerships with community organizations and providers.
• Researches, develops, and creates employment and vocational training opportunities for justice-involved youth and participates in community meetings, seminars, and symposiums to gather information about employment and training opportunities for youth.
• Plans, develops, and conducts program-related educational sessions and training for staff and youth. Speaks to community partners and other groups.
• Serves as liaison and employment subject matter expert for TCJPD, community outreach and advocacy groups, service providers and others. Coordinates, improves, and stimulates interest in programs and recruits program participants along with assistance from other TCJPD divisions.
• Acts as Division liaison between community partners/service providers and TCJPD when planning, developing, and recommending new or revised employment opportunities or vocational training programs and provides technical support when developing goals and objectives for new or existing programs.
• Works in conjunction with other TCJPD divisions (Detention, Residential, Court, and Probation services) to develop and schedule employment and vocational training activities in conjunction with other division’s daily operations.
• Acts as technical consultant for programming and provides technical and problem solving assistance on program services and employment opportunities. Assists JPOs and Care Coordinators with client referrals for employment opportunities and programs.
• Coordinates, supervises, trains, monitors and evaluates vocational training program activities.
• Evaluates program effectiveness to develop improved methods. Devises evaluation methodology and coordinates implementation. Analyzes results and recommends or takes appropriate action.
• Monitors and approves program expenditures within established budget. May prepare or assist in preparing proposals for funding or funding continuation.
• Prepares periodic reports, financial analysis and statistical reports on program activities and program progress.
• Performs other job-related duties as assigned.
  
  

Minimum Requirements

Education and Experience:

Bachelor's degree in Social or Behavioral Sciences or a directly related field AND five (5) years' experience in social services or a directly related field, including experience coordinating a program;

OR,

Any combination of education and experience that has been achieved and is equivalent to the stated education and experience and required knowledge, skills, and abilities sufficient to successfully perform the duties and responsibilities of this job.

Dependent on department or division employed, the following certifications may be required:

Knowledge, Skills, and Abilities:

Knowledge of:

• Supervisory principles, practices and techniques.
• Program coordination and oversight techniques.
• Policies, practices and procedures within area of assignment.
• Federal, State and Local program laws and requirements.
• Advocacy groups, social service providers and community outreach organizations.
• Computer equipment to include word processing, spreadsheets, databases and a variety of software packages.
• May be required to develop knowledge of and adhere to federal and state laws requiring the confidential handling of certain health information.
  
  

Skill in:

• Program planning, development, monitoring and evaluation.
• Conducting education and training sessions and public speaking presentations.
• Referring clients to appropriate social services organizations and programs.
• Problem-solving and decision-making.
• Monitoring and recommending program expenditures.
• Both verbal and written communication.
  
  

Ability to:

• Coordinate, supervise and evaluate program staff and activities.
• Analyze, research and evaluate findings.
• Prepare administrative and statistical reports.
• Serve as technical consultant and liaison.
• Work with clients to facilitate access to social services programs and resources.
  
  

Work Environment & Other Information

Physical requirements include the ability to lift/carry up to 25 pounds occasionally, visual acuity, speech and hearing, hand and eye coordination and manual dexterity necessary to operate a computer and office equipment. Subject to standing, sitting, walking, climbing stairs, bending, stooping, crouching, kneeling, pushing, pulling, reaching, twisting, balancing, repetitive motion, driving, client/customer contact, and squatting to perform the essential functions.

Travis County employees play an important role in business continuity. As such, employees can be assigned to business continuity efforts outside of normal job functions.

Work Hours: 8 am - 5 pm, Monday-Friday. May work some

holidays, some nights, some weekends

Location: 2515 South Congress Ave. Austin, TX

78704

Department: Juvenile Probation

Criminal background check, driving, education, and

employment verification are required.

This job description is intended to be generic in nature. It is not necessarily an exhaustive list of all duties and responsibilities. The essential duties, functions and responsibilities and overtime eligibility may vary based on the specific tasks assigned to the position.

You must ensure your application accurately reflects your skills and abilities as they relate to the position. Only periods of employment and experience detailed in the "Work Experience" section of the application will be considered in determining which applicants move forward in the selection process, as well as determining pay level for candidate(s) recommended for hire.