Duration: 12+ months

Compensation: $50-80/hr

Location: 100% REMOTE

Responsibilities:

• Ensuring timely and high-quality software releases across various devices using proactive monitoring of metrics and alerting.
• Troubleshoot problems using Linux systems and networking protocols, including packet capture analysis.
• Diagnose and resolve issues in broadband devices, covering various components like connectivity (Wi-Fi, Ethernet), network protocols, security (WPA).
• Troubleshoot problems in entertainment devices in various components like Media player, Audio/Video streaming protocols, Web browser, HDMI, Bluetooth, WiFi/Ethernet.
• Diagnosing and resolving issues using Linux systems and networking protocols, including packet capture analysis.
• Develop anomaly detection techniques and data-driven solutions to identify and address system issues.
• Deep-dive analysis of RDK middleware issues, including source code review, to identify root causes in the middleware and platform.
• Design and enhance operational tools to improve system performance.
• Analyze data from millions of field devices to provide insights and support decision-making.
• Utilize AWS technologies (S3, Athena, Quick Sight) for data management and visualization.
• Architect and implement DevOps solutions for operational improvement.
• Compare the metrics globally across various device models.
• Respond immediately to critical field issues, determine their triggers, and mitigate them
• Lead teams, mentor colleagues, and communicate technical insights effectively to stakeholders.

Requirements:

• MUST have embedded systems experience in Networking/Wi-Fi/HDMI or BLE (Bluetooth Low Energy).
• 5+ years of C/C++ and Linux experience.
• Defect Tracking Tools: Jira
• SCM Tools: Git & GitHub.
• Scripting language experience: BASH, Go or Python.
• 3+ years with log management and analysis tools such as Elastic Stack (ELK), Splunk, and Grafana for data visualization and monitoring
• Embedded Systems experience.
• Experience AWS, Azure or other cloud infrastructure.
• Experience with monitoring systems (i.e. Datadog, CloudWatch, etc.).
• Familiarity with continuous integration/deployment processes and tools such as Jenkins, Concourse etc.
• Knowledge and experience in Set-top boxes, Broadband Gateways, Networking or Home Security domain is plus.
• Knowledge of RDK.