ABOUT US

At HUB International, we are a team of entrepreneurs. We believe in protecting and supporting the aspirations of individuals, families, and businesses. We help our clients evaluate their risks and develop solutions tailored to their needs. We believe in empowering our employees to learn, grow, and make a difference. Our structure enables our teams to maintain their own unique, regional culture while leveraging support and resources from our corporate centers of excellence.

HUB is the 5th largest global insurance and employee benefits broker, providing a boundaryless array of business insurance, employee benefits, risk services, personal insurance, retirement, and private wealth management products and services. With over $5 billion in revenue and almost 20,000 employees in 600 offices throughout North America, HUB has grown substantially, in part due to our industry leading success in mergers and acquisitions.

About the Position:

We are seeking an Email Marketing Analyst to support and optimize our email marketing programs within our CRM ecosystem (Microsoft Dynamics). This role will be responsible for analyzing email performance, implementing campaign enhancements, and leveraging data insights to improve customer engagement and conversion rates. The ideal candidate has strong expertise in email analytics, CRM systems, segmentation, A/B testing, marketing automation, and web analytics.

Role Description & Responsibilities:

Email Campaign Analysis & Optimization

• Monitor, analyze, and report on email performance metrics (open rates, click-through rates, conversions, bounce rates, etc.) to drive actionable insights.
• Conduct A/B testing to optimize subject lines, content, send times, and segmentation strategies.
• Identify opportunities to enhance deliverability, engagement, and conversion rates through data-driven recommendations.

Marketing Automation & CRM Integration

• Support the execution and analysis of email marketing campaigns using Microsoft Dynamics and related marketing automation tools.
• Collaborate with CRM and Marketing Operations teams to optimize audience segmentation and campaign workflows.
• Ensure seamless data integration between CRM, email marketing platforms, and analytics tools.
• Keeping up to date with email compliance regulations (CAN-SPAM, GDPR, and other regulatory guidelines).

Customer Insights, Web Analytics & Segmentation

• Develop and refine customer segmentation models to improve personalization and targeting.
• Work closely with the Customer Insights and Digital Marketing teams to analyze customer behavior across email and web touchpoints.
• Utilize web analytics tools (Adobe Analytics preferred, Google Analytics acceptable) to assess the impact of email campaigns on website traffic, conversions, and user engagement.
• Provide insights into lead nurturing, customer retention, and campaign ROI.

Collaboration & Reporting

• Work cross-functionally with Marketing, Sales, and IT to align email strategies with broader marketing initiatives.
• Develop dashboards and reports in tools like Power BI and Excel to track email and web performance and share insights with stakeholders.
• Stay up-to-date on email marketing trends, CRM innovations, and industry best practices.

Job Requirements:

Required Qualifications

• Bachelor’s degree in marketing, analytics, statistics, computer science, psychology, or a related field
• 2-5 years of experience in email marketing analysis, CRM marketing, or marketing automation.
• Strong familiarity with Microsoft Dynamics Marketing (or other CRM-based email marketing tools like Marketo, HubSpot, Pardot, etc.).
• Experience with email analytics, deliverability monitoring, and A/B testing.
• Experience with web analytics tools such as Adobe Analytics (preferred) or Google Analytics.
• Proficiency in Power BI, Excel (pivot tables, data analysis), and SQL for reporting and analysis.
• Knowledge of email compliance laws (CAN-SPAM, GDPR, CCPA).

Preferred Qualifications

• Experience with customer segmentation models and predictive analytics.
• Familiarity with Python, R, or SQL for advanced analytics is a plus.
• Understanding of digital marketing channels (paid search, social, display) and how they interact with email marketing.
• Prior experience working in a decentralized organization or multi-region marketing environment.

JOIN OUR TEAM

Do you believe in the power of innovation, collaboration, and transformation? Do you thrive in a supportive and client focused work environment? Are you looking for an opportunity to help build and drive change in a rapidly growing and evolving organization? When you join HUB International, you will be part of a community of learners and doers focused on our Core Values: entrepreneurship, teamwork, integrity, accountability, and service.

Disclosure required under applicable law in California, Colorado, Illinois, Maryland, Minnesota, New York, New Jersey, and Washington states: The expected salary range for this position is $65,000 to $75,000 and will be impacted by factors such as the successful candidate’s skills, experience and working location, as well as the specific position’s business line, scope and level. If you believe that your qualifications and experience surpass the minimum requirements for this role, we encourage you to submit your application. By doing so, we will be able to keep your application on file for consideration for potential future positions within our organization. HUB International is proud to offer comprehensive benefit and total compensation packages which could include health/dental/vision/life/disability insurance, FSA, HSA and 401(k) accounts, paid-time-off benefits such as vacation, sick, and personal days, and eligible bonuses, equity and commissions for some positions.