Job Purpose

RWS is looking for an outstanding Enterprise eLearning Business Development Director specialized in the Learning & Development field to join as a subject matter expert and drive our sales performance with new and existing clients. In addition we need the role to build partnerships within the eLearning sector that will allow RWS to become part of wider network for delivery of global eLearning, knowledge of the L&D vertical and landscape will be essential for building out the role.

The Enterprise eLearning Business Development Director is responsible for identifying, qualifying, and closing business with L&D new clients who are looking to solve their language service and technology challenges by working with RWS – a company who has been doing this for the World’s leading brands for more than six decades.

The Enterprise eLearning Business Development Directors are responsible for generating their own pipeline by identifying, prospecting, and earning new customers through an effective sales strategy and approach. You will work in conjunction with our business consultants and operational colleagues to put the right solution in front of potential customers.

Business Development Directors have support from inside sales and marketing, but the focus of this role is hunting.

About the Strategic Content Solutions

The Strategic Content Solutions, part of RWS’s Language Services division, works closely with major accounts and clients of all sizes who are going global with specialized localization services. These services cover the entire localization spectrum, from translating content, media, and audio to creating engaging eLearning programs and transcribing highly impactful marketing campaigns. The SCS works closely with RWS’s Language eXperience Delivery (LXD) platform, which includes 2,000 in-house linguists, and a network of more than 29,000 translators, who use RWS’s proprietary machine translation, AI, and translation productivity tools, to deliver a 24/7 service to clients.

Key Responsibilities

• Devise and drive lead generation programs and campaigns, interacting with partners, networking, cold calling campaigns and effective messaging.
• Build a strong relationship with new and existing clients.
• Identify and maximize opportunities in small and medium enterprises.
• Identify business drivers to associate optimal services and solutions.
• Work closely with inside sales to build the right strategy to gain optimum results.
• Tight coordination with operational / delivery teams as it pertains to new opportunities.
• Building a robust pipeline and delivering the quarterly and annual quota targets.
• To build a strong long-term pipeline.
• Develop an eLearning network across EMEA and in conjunction with our other RWS regions that incorporates eLearning partners who generate content and programs that need translation / and globalization work for their clients.
• Support and deliver a partner program in the region for RWS in the L&D environment
• Deliver revenue growth goals established in conjunction with executive and Divisional management.
• Follow up on pipelines for business expansion.
• Foster Strong Client Relationships.
• Build strong internal relationships with the people responsible for executing what you have sold.
• Include relevant RWS representatives in appropriate Client meetings.
• Provide appropriate management updates and solicit feedback and direction when appropriate.

Skills & Experience

• 4+ years of selling experience in the Learning and Development field.
• Consistent track record of meeting and exceeding sales quotas
• Proven ability to secure meetings with key decision makers
• Ability to define problems, collect data, establish facts, and draw valid conclusions in order to present and sell RWS Global Solutions
• Ability to command respect from clients
• Experience working with Salesforce

Subject matter expert in:

• L&D Technologies and Platforms: LMS, LXP, Articulate Storyline and Rise, Adobe Captivate, SCORM & xAPI.
• Learning Content Types & Strategies.
• Translation and Technology Integration: how to integrate TMS with L&D tools to streamline the localization process.
• AI-powered Translation Solutions (Neural Machine Translation)
• Familiarity with the legal aspects of translation in L&D, particularly for Regulated Industries.
• Understanding of Accessible Learning: WCAG or 508 compliance.