Responsible for the addition and removal of operational data in the Electronic Health Record information systems software and related application packages. DUTIES AND RESPONSIBILITIES: 1. Perform a wide range of EHR file and chart maintenance to include new patient setup into EHR software and related applications. 2. Releases protected health information, in compliance with CommuniCare policies and procedures and related state and federal regulations. 3. Assists in the proactive monitoring of EHR charts, applications, and services using a combination of tools to ensure high availability and integrity of data. 4. Assists in the documentation of EHR chart maintenance processes and procedures. 5. Provides assistance to staff with EHR chart maintenance issues. 6. Assists in providing support and guidance to CommuniCare staff and patients as it pertains to the operation of the deployed EHR information systems. 7. Always demonstrates a service-oriented mindset by providing excellent internal/external customer service. Develops and maintains good interdepartmental relationships and partnerships. 8. Assists in the evaluation of vendors for procurement and maintenance of EHR IS infrastructures. 9. Performs other related duties as assigned. JOB QUALIFICATIONS: High School Diploma or equivalent Minimum one (1) year of experience in maintaining a robust Electronic Health Record information systems and/or college courses in Health Information management. Experience in a healthcare setting Knowledge of reporting requirements for governmental, public, private and foundation grants/awards Scheduled hours and/or work locations are subject to change PHYSICAL ACTIVITIES AND REQUIREMENTS: Finger Dexterity: Using fingers to make small movements such as typing or picking up small objects. Talking: Frequently conveying detailed or important instructions or ideas accurately, clearly, or quickly. Hearing: Able to hear average or normal conversations and receive ordinary information. Repetitive Motions: Frequently and regularly using the wrists, hands, and fingers. Visual: Average, ordinary, visual acuity necessary to prepare or inspect documents or other materials. Physical: Sedentary work; sitting most of the time. May have to lift folders, files, papers, audio/video equipment, and other such items weighing up to approximately 25 lbs.