The mission of the International Institute of New England IINE is to create opportunities for refugees and immigrants to succeed through resettlement education career advancement and pathways to citizenship One of the oldest and largest human services organizations for New Americans in the region IINE serves more than 9000 people each year in Boston and Lowell Massachusetts and Manchester New Hampshire Our programs include case management youth and family services English for Speakers of Other Languages ESOL employment and skills training and immigration legal services A dynamic forward looking smart and rapidly growing non profit organization we seek well qualified solutions focused candidates who are experts in their respective fields Successful candidates will join a committed team of professional staff and volunteers who are devoted to welcoming and serving new Americans Overview The Education Program Assistant and Student Advisor will provide support to the ESOL program by assisting with day to day operations managing new student enrollments assisting with record keeping and acting as an advisor to students Position Education Program Assistant & Student Advisor Department Education ServicesReports to Education ManagerSupervises NAStatus Non Exempt Full TimeLocation Boston MAPosition Format HybridPay 2404hourBenefits Full time employees will be eligible for all benefits including vacation personal sick days and twelve paid holidays You may participate in all benefit programs that IINE establishes and makes available to eligible employees under and subject to all provisions of the plan documents that govern those programs Currently IINE offers medical dental and vision Company paid life insurance company paid short term disability STD long term disability LTD accidental death and dismemberment and disability coverage Flexible Spending Accounts FSA other benefits including 403b with company match plans pursuant to the terms and conditions of company policy and the 403b plan document Other perks such as discounts through our vision plan fitness reimbursement and more Responsibilities Manage ESOL program waiting listConduct outreach to potential studentsConduct ESOL standardized assessmentsProvide new student orientation and digital literacy instructionPrepare laptop loaner agreements as needed and monitor tracking systemMaintain attendance records and reports as requiredCollect and maintain forms and enter dataContribute to the overall retention of students in assigned classes and workshopsWork collaboratively with instructorsPrepare a monthly ESOL program newsletter in CanvaCommunicate effectively with clients and staff using various means including email Microsoft Teams text messages WhatsApp etcCoordinate needed interpretation for proper communication with studentsMeet with students to offer advising time and follow through with needed referrals or correspondence to address student issuesAttend regularly scheduled program meetings and periodic professional training sessionsPerform all other duties assigned by supervisorRequired SkillsAbilities Outstanding communication skills including written verbal and presentation skillsExcellent computer skills including Microsoft Word Excel and PowerPoint requiredInterest in international refugee and asylee issuesExtremely well organized detail oriented flexible and able to manage multiple tasks simultaneouslyDemonstrated organizational and logistical experienceStrong writing and computerdatabase skills with demonstrated experience preparing reportsExperience using Zoom or other remote platformsExtremely well organized detail oriented flexible and able to manage multiple tasks simultaneouslyBilingualbi cultural candidates are encouraged to applyAccess to reliable transportationEducation & Experience Bachelors Degree in Education Human Services Social work or related field preferredAt least one year of experience in education teaching andor adult education administration experienceWork Environment Conditions Occasional travel to client homes and surrounding townsExposure to bright overhead office lighting use of office technology such as laptops printers mail machines and other in office equipmentFrequent interactions with students and colleaguesPhysical Demands Occasional lifting pushing and pulling materials boxes equipment of 50 pounds or moreContinuous sitting or standing at a desk for long periods of timeOccasional driving to and from IINE offices as neededFrequent bending reaching overhead and reaching at or below shoulder level requiredCovid 19 Policy IINE does not require applicants for most positions to show proof of Covid 19 Some federal contracts however require IINE staff to show proof of Covid 19 vaccination and some immigration status adjustments such as a Green Card require proof of Covid 19 vaccination as well Consequently for some positions IINE staff may be required to show proof of vaccination and in others IINE staff will be supporting clients who are required by law to have proof of vaccination in order to adjust their status in the United States US Work Eligibility Notice This position requires lawful authorization to work in the United States and IINE is unable to provide visa sponsorship in connection with this