Airbus is committed to providing reasonable accommodations as an Equal Opportunity Employer to applicants with disabilities. If you require assistance or an accommodation to complete your application, please contact us at [email protected] * Notice: Know Your Rights: Workplace Discrimination is Illegal * Notice: Pay Transparency Nondiscrimination (English) * Aviso: Transparencia en el Pago No Discriminación (Spanish) Job Description: Airbus Commercial Aircraft is looking for an Ecosystem Product Strategy Manager, to join our Customer Services team. In this role, you will report functionally to the HO Services Ecosystem and directly to the HO Business Development NA, working closely with the other connected aircraft teams and other Airbus functions to support the delivery of digital services portfolio for customers. Meet the Team: The Customer Services and Support team provides aircraft operations support throughout the aircraft's operational life. The team coordinates, implements and monitors all services customized to meet the customer's specific needs, to ensure a positive customer relationship. Our Field Service teams provide technical support so our customers can operate safely and efficiently. Being based at our customers' facilities enables us to have a strong customer relationship and understanding of the airline's technical and operational needs. Your Challenges: * Develop the Build vs. Partner Framework * Portfolio Strategy Definition * Process Integration & Governance * Strategic Analysis & Market Intelligence * Ecosystem Understanding * Partner Engagement Guidance * Performance Monitoring & Iteration Your Boarding Pass: As the successful candidate you will be able to demonstrate some of the following competencies & skills: * Bachelor's degree in Business Administration, Computer Science, Engineering (Aerospace, Software, Systems), Economics, or a related field. ● Experience in product strategy, product management, technology strategy, portfolio management, management consulting or a related role within a digital/technology-focused environment. ● Demonstrated experience in developing and implementing strategic frameworks and decision-making processes, including opportunity sizing, portfolio analysis, and strategic fit assessment. ● Proven ability to conduct complex quantitative and qualitative analysis (e.g., financial modeling, TCO, market opportunity assessment, strategic positioning analysis). ● Strong understanding of digital product development lifecycles, software development principles, and modern technology landscapes (e.g., Cloud, APIs, SaaS, Data Platforms, Digital Marketplaces). ● Understanding of the aviation industry landscape and digital trends impacting aerospace (e.g., connected aircraft concepts, airline operations, passenger experience, digital services for aviation). ● Stakeholder management: Excellent management skills and networks, with the ability to inspire and convince at all levels, both Airbus internally and externally. ● Business requirements: Ability to translate "pain points" and new value propositions into business requirements that serve as an input for the connected aircraft and translate third party/ customer needs into technical requirements for the aircraft architecture team. Familiarity with A/C systems. ● Commercial arrangements: Proven track record in having delivered complex commercial arrangements reflecting technical and business dimensions leading to long-term data-related revenue streams. ● Project management: ability to structure work of multi-functional teams to deliver end to end on partnership projects from "initial conversations" to the closure of a contractual agreement ● Customer facing experience: Demonstrated achievements relevant to customer facing roles * Travel up to 40% of the time, domestically and internationally Education: Engineering degree level, specializing in aeronautics. MBA would be a plus. Experience: 10+ years Physical Requirements: * Vision: daily able to see and read computer screen and other electronic equipment with screens, able to read documents, reports. 100% * Hearing: daily able to hear to participate in conversations in person and via teleconference or phone and to hear sounds on production floor including safety warnings or alarms. 100% * Speaking: daily able to speak in conversations and meetings, deliver information and participate in communications. 100% * Equipment Operation (personal computer, telephone, copies, fax machine, and related office equipment and using electronic identification card to enter building floors and internal doors): daily able to operate most office and personal electronic equipment. 100% * Carrying: daily able to carry documents, boxes, promotional items to 30lbs/14kgs. 5% * Lifting: occasionally able to lift documents, boxes, promotional items up to 30lbs/14kgs. 5% * Pushing / Pulling: occasionally able to push and pull small office furniture and some equipment and tools. 0% * Sitting: daily able to sit for long periods of time in meetings, working on computer. 100% * Squatting / Kneeling: occasionally able to squat or kneel to retrieve or replace items stored on low shelving. * Standing: daily able to stand for discussions in offices or on production floor. 100% * Travel: able to travel independently and at short notice.10% * Walking (include routine walking such as to a shared printer to retrieve documents): daily able to walk through office and production areas including uneven surfaces. 100% * Administrative position only PPE required: Steel-toed shoes are required for all shop floor visit, appropriate hearing/eye protection may also be required when visiting the shop floor. Authorized to work in the United States Take your career to a new level and apply online now! A full job description will be provided to candidates who progress to the interview stage or any candidate upon request. This job requires an awareness of any potential compliance risks and a commitment to act with integrity, as the foundation for the Company's success, reputation and sustainable growth. Company: Airbus Americas Customer Services, Inc. Employment Type: US - Direct Hire Experience Level: Professional Remote Type: On-site Job Family: Customer Account and Service Management * ----- Job Posting End Date: 06.23.2025 * ----- Airbus provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. In addition to federal law requirements, Airbus complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, demotion, termination, layoff, recall, transfer, leaves of absence, compensation, benefits and training. Airbus expressly prohibits any form of workplace harassment based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, genetics, pregnancy, marital status, veteran status or other legally protected status. As a matter of policy, Airbus does not sponsor visas for US positions unless specified. Only applicants with current work authorization will be considered. Airbus does not offer tenured or guaranteed employment. Employment with Airbus is at will, meaning either the company or the employee can terminate the employment relationship at any time, with or without cause, with or without notice. Airbus reserves the right to revise or change job duties and responsibilities as the need arises. This position description does not constitute a written or implied contract of employment. By submitting your CV or application you are consenting to Airbus using and storing information about you for monitoring purposes relating to your application or future employment. This information will only be used by Airbus. Airbus is committed to achieving workforce diversity and creating an inclusive working environment. We welcome all applications irrespective of social and cultural background, age, gender, disability, sexual orientation or religious belief. Airbus is, and always has been, committed to equal opportunities for all. As such, we will never ask for any type of monetary exchange in the frame of a recruitment process. Any impersonation of Airbus to do so should be reported to [email protected].