Mutual Assistance Network

Economic Development Case Manager - Mutual Assistance Network - Sacramento, CA

United States

over 1 year ago
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Summary

Position Summary: Mutual Assistance Network (MAN) is a community development organization dedicated to advancing social and economic opportunities so families can thrive. MAN works to strengthen the existing social and economic infrastructure of Del Paso Heights, Arden Arcade, and the surrounding Northern Sacramento neighborhoods. With more than 30 years in the community, MAN’s approach to work is firmly rooted in racial equity, social justice, and ensuring daily practices and principles are reflective of the cultures, beliefs, and values of the communities we serve. MAN is recruiting an Economic Development Case Manager. The Economic Development Case Manager will support in the navigation of resources and connection for individuals who are seeking financial stability and growth and enrolled in MAN’s Asset and Wealth Building program. All duties will be performed within a strength-based, culturally responsive and in a trauma informed manner. The Economic Development Case Manager is supervised by the Economic Development Program Manager. Position Details: Position is full-time, hourly, and non-exempt. Compensation ranges from $19.00 - $21.00/Hour Essential Functions Agency Mission and Vision · Work in collaboration with other agency managers to ensure agency mission, vision and daily operations of organization are met · Foster and model agency assumptions and standards utilizing the parallel process to ensure positive agency culture and team morale · Present to community members the daily operations and contractual milestones relate to the organization’s mission, vision, and Continuum of Change. · Foster and implement creative and inclusive economic development strategies that seek to create wealth, prosperity and improve the quality of life for communities, business owners and residents · Fulfill roles within contracts and corresponding contractual requirements assigned by Program Manager. Cultural Responsiveness · Provide linguistically and culturally sensitive care to promote the reduction of cultural barriers to all the community while acknowledging and addressing personal biases as they arise. · Ability to work in and support a team approach with diverse sectors of the community, including but not limited to, government officials, residents, children, parents, school personnel, and community-based providers. · Has awareness regarding race, ability, sexual orientation, gender identity and other cultural identities, with an ability to communicate and collaborate with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds with dignity, humility, and respect. · Willingness to gain cultural understanding is necessary to work sensitively and appropriately with a diverse population. · Familiarity with the community and neighborhood where the Family Resource Center is located and surrounding communities and neighborhoods. · Knowledge, understanding, and/or willingness to learn values, beliefs, and practices of cultural groups within diverse communities. · Willingness to actively grow skills relating to cultural responsiveness. Support to Neighborhood Residents and Partners · Work alongside neighborhood residents to ensure MAN is interconnected with neighborhood activities. · Serve as the agency liaison to partner organizations, community groups and programs that are essential to neighborhood development and growth. · Attend community meetings and events outside of the agency as assigned by a program manager to develop and maintain meaningful, authentic relationships with neighborhood residents and leaders. · Ensure individuals, families or businesses are connected to the appropriate services for MAN. · Support navigating families, individuals, businesses, and partners with appropriate external referral and connections. · Outreach to neighborhood communities and partners to collect program referrals from community members, partners, and businesses. Case Management · Engage and follow up with participants to empower them with goal planning. · Schedule frequent contact with participants through one-on-one appointments to follow up with steps to reaching their financial goals. · Conduct intake and needs assessments when working with individuals, parents, caregivers or families. · Evaluate and monitor the participant’s process while participating in the Asset and Wealth Building Program. · Provide case management services which may include one on one face to face support in the community center, in their home or outside organizations as directed by supervisor. · Will carry case load of participants upon approval from the program manager. · Maintain participant’s casefiles to ensure proper documentation, resource connections, referral to partners, and program tools provided to the participant to increase their success from the program. · Proper data submission of casefile documents following agency data submission guidelines. · Support in facilitation of financial literacy workshops, collection of workshop attendance for case managed families. · Meet and maintain caseload requirements to meet program’s contractual milestone. Play Care · Facilitate age-appropriate play and learning opportunities for children in a structured environment while parent(s) or caregivers engage in a class or activity at the community center · Staff play care as needed or assigned and alert community center manager of play care needs · Ensure the physical and emotional health, safety and well-being of kids in play care. · Be responsible for the infants/children in play care or in other community center activities Other Functions: · Assist with and participate in outreach, community engagements, referrals, and volunteer generation. · Serve as a representative on all large agency events, activities and committees · Maintain a safe, clean, resourceful, and enriching environment for families and staff. · Assist with, conduct and/or participate in Mutual Assistance Network’s Community Centers (also referred to as Family Resource Center) classes, events and activities. · Attend meetings, trainings, events as assigned by Program Manager or Director · Must report to work site as scheduled and agreed upon with Supervisor (Program Manager or Director) · Complete documentation required reports and data collection according to program and agency guidelines requirement. · Participate in program evaluation planning and implementation · Attend and participate in all trainings, team meetings and team building activities · Meet with the Program Manager for weekly supervision and keep supervisor informed of crucial concerns as they occur. · Other duties as assigned by Program Manager or Director Knowledge, Skills and Abilities · Familiarity with the Arden Arcade, Del Paso Heights and surrounding Northern Sacramento neighborhoods. · Ability to work with diverse workgroups and serve families with diverse economic, social, racial, and cultural backgrounds. · Strong verbal and written communication skills · Must be self-motivated, flexible and able to prioritize multiple tasks effectively to meet deadlines. · Ability to work occasional evenings and weekends as required to ensure deadlines are met or attend agency meetings and/or events. · Be familiar with services that support the participant’s financial well-being such as credit, basic banking, and budgeting. · Experience providing case management preferred, but not required Physical Qualifications · Ability to work in office setting and operate basic office equipment (phones, fax and copy machine) · Ability to perform basic computer functions (word processing, internet research, email · Ability to work with individuals in their home environment · Must be able to lift and carry up to 15 lbs. · Ability to frequently sit, bend, twist, squat, kneel, reach, push and pull · Ability to occasionally walk up to one mile intermittingly with breaks · Ability to climb stairs Other Qualifications · Must be at least 18 years of age. · Must be a U.S. citizen or lawful permanent resident. · Clearance of fingerprint background check. · Must possess a valid California Driver’s license, reliable transportation and auto insurance. · Able to travel between sites and to offsite events. · Valid California Driver’s License, own transportation, automobile insurance and must be able to pass DOJ clearance. Benefits MAN offers all employees medical, dental, vision insurance and the option to contribute to a 401k plan. Other benefits include separate vacation, sick, personal days, and paid holidays.. Job Type: Full-time Pay: $19.00 - $21.00 per hour Expected hours: 40 per week Benefits: 401(k) Dental insurance Health insurance Life insurance Retirement plan Vision insurance Schedule: 8 hour shift Monday to Friday Work Location: In person

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