Join our dynamic team as an E-commerce Operation at AnyMind Thailand! You will play a crucial role in driving the success of our e-commerce clients by managing all aspects of their online operations.

What You'll Do

Platform Management:

• Manage and optimize online stores across multiple platforms (e.g., Shopee, Lazada, TikTok Shop, Shopify, etc).
• Ensure smooth and efficient operations on each platform.
  
  
  

Operations & Logistics:

• Oversee inventory management, including stock forecasting, order fulfillment, and warehouse operations.
• Coordinate with brands and warehouses on stock inbound, product damage, and other logistics matters.
• Development and analysis of internal performance reports to identify key performance indicators (KPIs), track progress towards goals, and identify areas for improvement.
  
  
  

Shop Setup & Management:

• Create and optimize online stores, including account setup, SKU uploading, and shop decoration.
• Manage pricing and promotions, including creating vouchers and running campaigns.
• Management of Warehouse Management Systems (WMS) and Order Management Systems (OMS).
• Overseeing and optimizing backend systems related to warehouse operations.
  
  
  

Customer Service:

• Provide excellent customer support for logistics and warehouse-related inquiries.
  
  
  

Who You Are

• Bachelor's Degree in any related field
• Experience in using AI for work is required.
• 1+ years of relevant experience in e-commerce operations (Fresh graduates are encouraged to apply)
• In-depth knowledge of the Thai e-commerce landscape and market trends
• Excellent command of English and Thai
• Strong proficiency in Microsoft Excel and other data analysis tools
• Ability to work independently and as part of a team
• Strong analytical and problem-solving skills
• Passion for e-commerce and a desire to stay updated on industry best practices
  
  
  

Where Are Challenges

• Global Client Relationship Management: Building and maintaining strong relationships with diverse global clients.
• Strategic Marketing Guidance: Providing expert advice on complex marketing and advertising initiatives.
• Project Timeline & Delivery Management: Overseeing multiple projects, ensuring timely delivery and client satisfaction.
• Data-Driven Performance Reporting: Analyzing campaign data and delivering insightful performance reports.
• Account Growth & Upselling: Identifying and capitalizing on opportunities to expand client accounts.
• Cross-Functional Collaboration: Coordinating with various internal teams to achieve client objectives.
  
  
  

Why You'll Love It

• Advanced AI Tools For All Positions!!
• Creative office at Emporium (located at BTS Phrom Phong)
• Work hard, play harder office
• Competitive Salary
• Performance Review ( 2 times per year )
• Performance Bonus ( 1 time per year from 0.5-month to 3-month salary amount )
• Annual Paid Leave
• Compassionate Leave
• Health Insurance
• Social Security
• Discount for Fitness Gym at EmQuartier
• Monthly, Quarterly, Annual MVP Awards (prizes up to 8,000USD)
• Work in professional and dynamic environment
• Good chance to explore new trends in a digital market
• Opportunity to learn most advanced advertising technology platforms
• No fixed day for promotion - Perform well and get promoted anytime!