Job Title: Dynamics 365 F&O Technical Administrator/Architect ADP Job Code: DETERMINED BY HR Department: IT Reports to: Enterprise Architect FLSA Status: Exempt (Salaried) Grade: Choose an item. Salary Band: Professional Updated: March, 2025 Summary The Dynamics 365 Dynamics 365 Finance & Operations Technical Administrator/Architect plays a key role within the Information Technology department and will be responsible for providing architectural leadership and expertise to ensure the successful implementation and deployment of Dynamics Finance & Operations solutions. Essential Duties and Responsibilities * Lead the architectural design of Dynamics 365 Finance & Operations (F&O) solutions based on business requirements and technical specifications. * Lead the architectural design and technical implementation of the transition from Dynamics 365 Finance & Operations to NetSuite. * Collaborate with stakeholders to understand business requirements and translate them into technical solutions. * Define integration strategies for Dynamics 365 F&O with other enterprise systems, e.g., F&I admin platforms, etc. * Oversee customizations and configuration efforts, ensuring best practices and a scalable, flexible solution. * Provide guidance on performance optimization, data migration, and process automation to maximize the effectiveness of Dynamics 365 F&O. * Develop and maintain detailed project plans, ensuring timely delivery of technical milestones. * Provide technical leadership and guidance to the project team, including developers, analysts, and other architects. * Conduct system analysis, design, and development to ensure seamless integration and data migration. * Identify and mitigate technical risks associated with the transition process. * Ensure compliance with industry standards, best practices, and security protocols. * Provide technical training and support to end-users and technical teams. Education and Experience * Bachelor's degree in computer science, information technology, or a related field. * Certification in Dynamics 365 F&O. * Proven experience as a Dynamics 365 F&O Administrator/Architect, with a strong understanding of Dynamics 365 F&O. Additional experience in NetSuite a plus. * Strong understanding of finance, supply chain, and operations processes within Dynamics F&O. * Expertise in integrating third-party applications with Dynamics 365. * Automotive F&I is a plus. * Experience in large-scale enterprise transitions. * Knowledge of industry-specific regulations and compliance requirements. * Proficiency in programming languages and tools relevant to Dynamics 365 F&O. * Extensive experience in system integration, data migration, and enterprise architecture. * Excellent problem-solving and analytical skills. * Strong communication and interpersonal skills. * Ability to work in a fast-paced, dynamic environment. * Demonstrated success in fostering a collaborative and high-performing team environment, ensuring alignment with organizational goals, and driving continuous improvement. * Demonstrated skill in managing matrixed team focused on large complex initiatives. * Understanding of business structures, interrelationships, and sensitivity analyses. Skills * Successful experience with a with a keen focus on dealer, lender, and customer satisfaction. Dedicated to understanding and meeting stakeholder needs, both inside and outside the company. * Excellent leadership, communication, and interpersonal skills. * Strong decision-making and problem-solving skills, to include unfavorable situations. * Innovative thinking with ability to mobilize ideas into action. * Proven ability to evaluate alternative courses of action and make sound management decisions in ambiguous and sometimes unfavorable conditions. * Must be able to simultaneously manage multiple tasks of varying complexity, priority, and ambiguity. * Adaptive thinking and a strong critical thinking mindset. * Must possess strong verbal and written communication skills including the ability to share complex, technical topics clearly, concisely, effectively, and professionally. * Must be highly analytical, process oriented, collaborative, and creative. * Demonstrated ability to manage in ambiguity and demonstrate grit and perseverance in unfavorable conditions while maintaining a professional approach. * Must be intrinsically motivated (cannot require constant support/supervision). Physical Demands While performing the duties of this job, the employee is regularly required to type and look at a computer screen for long periods of the day. Occasional travel, including overnight, will be required, up to 40%. Qualifications To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed above are representative of the knowledge, skill, and/or ability required. Reasonable accommodations will be made to enable individuals with disabilities to perform the essential functions. Note This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Employee signature below constitutes employee's understanding of the responsibilities and the job qualifications of the position. Employee__________________________________ Date_____________ Automobile Protection Corporation (APCO) is a Drug Free Workplace as well as an Equal Opportunity Employer. Qualified applicants shall be considered for all positions without regard to race, color, sex, religion, national origin, age, disability, veteran status, or any other status protected by federal, state, or local law.