Drug and Alcohol Collector | Collection Services POSITION SUMMARY This position is responsible for collecting samples such as urine, hair follicle, breath alcohol, and oral fluid in a professional and confidential manner. The Collector will facilitate the collection, processing, handling, and shipping of all samples. Collectors will be required to conduct observed and/or supervised specimen collections and ensuring compliance with federal and state regulations, maintaining accurate records and providing exceptional service to clients. Located in Fremont, CA - flexible shifts available ESSENTIAL FUNCTIONS RESPONSIBILITIES * Conduct urine, breath, oral, hair and saliva collections according to established protocols, ensuring the integrity and security of samples. * Maintains accurate records of all tests conducted, including chain of custody forms and results. * Provide clear instructions to donors regarding the testing process, addressing any concerns or questions they may have. * Ensure all testing procedures comply with DOT regulations and client policies. * Monitor and maintain testing equipment and supplies to sure they are in good working order. * Assist in training new collectors on proper testing procedures and protocols. * Communicate test results to the appropriate personnel while maintaining confidentiality. * Foster a positive environment for donors and clients, ensuring a respectful and supportive atmosphere. * Other duties as assigned by leader. REQUIRED QUALIFICATIONS AND SKILLS * Experience: * High School Diploma and minimum of 1+ year(s) of industry experience * Computer Skills: * High-level knowledge of business-related computer skills (Microsoft Office Suite, Adobe Acrobat/PDFs) * Other: * Broad understanding of strategic planning and production outcome * Soft Skills Required: * Communication - Ability to communicate effectively, clearly, and concisely with others * Organized - Ability to prioritize tasks effectively to ensure smooth collection operations. * Detail-Oriented - Ensure compliance with testing protocols and maintain accurate records * Low Ego - Ability to admit one's mistakes and be open and willing to hear constructive feedback * Self-Confident - The trait of being comfortable in making decisions for oneself. * Relational - Excellent interpersonal skills and ability to work with multiple cross-functional groups both internal and external. Ability to foster a cooperative team environment and build trust and rapport with clients and staff. * Work Environment: * Maintain confidentiality in accordance with government, organization, and department policies * Demonstrate reliability in supporting TEAM attendance standards as attendance and punctuality are key to the success of all * Utilization of standard office equipment such as computers, phones, various software platforms, and other technology * You must be able to sit for long periods of time * This job operates primarily in a clerical setting in Fremont, CA. * Travel 0% COMPANY CORE VALUES * Collaborate: Do great things together! * Innovate: Champion new ideas and embrace change! * Serve: Serve each other, our clients and community! * Celebrate: Work hard, play hard! Reasonable Accommodations Statement: To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable Accommodations may be made to enable qualified individuals with disabilities to perform the essential functions. The Company has reviewed this job description to ensure that essential functions and basic duties have been included. It is intended to provide guidelines for job expectations and the employee's ability to perform the position described. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate. This document does not represent a contract of employment, and the Company reserves the right to change this job description and/or assign tasks for the employee to perform, as the Company may deem appropriate. EOE.