Documentation Administrator - Birmingham - Permanent Role

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Salary: £26,000 per annum

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Monday to Friday, Days

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Silver Arrow require a Documentation Administrator for our client based in the Birmingham area.

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Your Role:

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To work within a department, based at their Birmingham HQ on the Birmingham Business Park (near to the NEC and Birmingham International Railway Station):

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• Using internal systems to create documentation that will enable freight to be moved to customer
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specifications, on time with all the necessary customs and legal documentation, including:

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• Raise customs documentation to ensure the freight can move from country to country.
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• Collate all documents and distribute them to customers and carriers, as required.
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• Preparing, processing and checking of invoices.
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• Develop and build relationships to ensure a high level of customer service is provided to clients.
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• Take requests and queries and resolve them effectively and efficiently.
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• Communicate with overseas agents and clients clearly, precisely and accurately.
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• Ensure that the departmental manager is aware of the status of all shipments.
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What we need from you:

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• Good verbal and written communication, to provide a professional image to customers and suppliers.
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• The capacity to work in a high-pressure environment whilst remaining calm when under pressure.
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• The ability to liaise with a global network of agents, suppliers, shipping lines, hauliers.
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• The skill to prioritise a large number of tasks to ensure accuracy, and deliver results with great attention to
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detail and a high sense of urgency.

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• A positive attitude and good problem-solving skills.
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• The drive to succeed and want to make a contribution to the business.
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Perm Benefits:

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• Competitive salary including a bonus which is paid twice a year!
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• Access to their benefits, discounts and wellness platform including offers on gym memberships, a wide
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range of restaurants, retail and much more.

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• Health cash plan.
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• Octopus Electric Vehicle car scheme.
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• Free parking.
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• Respectful working environment.
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• Plenty of opportunities for training and development
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At Silver Arrow, our priority is you. We strongly believe in getting to know you and understanding your needs in the hope of building a great working relationship.

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Call our recruitment team today on 01925 815048

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REF: PERM220

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INDPERM