Who You Are

You’re a structured, detail-driven professional who thrives in a orderly environment where accuracy and consistency matter. You're comfortable working independently, with a focus on developing procedures and helping bring systems up to speed to ensure smooth and efficient operations.

Naturally analytical and methodical, you prefer to let the quality of your work speak for itself—quietly but confidently. You enjoy supporting others behind the scenes, ensuring everything is documented, compliant, and functioning with precision. You bring patience, dedication, and a steady hand to high-stakes work that requires focus and follow-through.

What You’ll Do

• Oversee the company’s Electronic Quality Management System (EQMS), ensuring optimal system usage and compliance
• Train and support internal teams on EQMS usage, providing tools and guidance to improve accuracy and understanding
• Monitor and analyze documentation metrics and system performance, sharing insights with leadership
• Manage and close out Corrective and Preventive Actions (CAPAs), Supplier Corrective Action Requests (SCARs), and Nonconforming Material Reports (NCMs)
• Maintain and continuously improve document control policies, processes, and quality standards
• Facilitate document lifecycle management—including creation, review, revision, approval, and controlled distribution
• Ensure consistent documentation across SOPs, work instructions, quality manuals, forms, and records
• Support regulatory and customer audits with accurate, accessible records and timely documentation
• Collaborate with cross-functional teams to ensure all documentation meets compliance, training, and quality standards

What You Bring

• Bachelor’s degree in a relevant field (Quality, Engineering, or Business preferred)
• 5+ years of experience in document control or quality management in a regulated environment
• 1–3 years of experience in manufacturing quality assurance or compliance
• Experience working with, administering, or implementing EQMS platforms
• Solid understanding of CAPAs, SCARs, NCRs, and complaint management
• Highly organized with excellent attention to detail and data accuracy
• Strong written and verbal communication skills—clear, direct, and factual
• Proficiency in Microsoft Office Suite and document control software
• Comfortable working independently and in collaboration with cross-functional teams
• Committed to maintaining a methodical, predictable workflow and high documentation standards

Why Federal Package?

As we continue to grow, we’re actively investing in our people, our technology, and our future. That means this is the perfect time to join our team and make your mark. You’ll have the opportunity to contribute meaningfully, take ownership of your work, and help shape the direction of our organization. Whether you’re passionate about innovation, leadership, or operational excellence, there’s room to grow here.

At Federal Package we believe that you work your best when you feel your best. Here is what you can expect from us:

• Comprehensive Benefits Package: Medical, dental, vision, life insurance, and disability coverage
• Retirement Support: 401(k) with company contributions to help you plan for your future
• Generous PTO & Leave: Paid time off, volunteer time, bereavement leave, and new parent paid leave
• Flexible Scheduling: Flex time and support for work-life balance
• Education Reimbursement Program: We invest in your continued personal and professional development
• A Culture That Values You: Your energy, ideas, and ambition will be recognized—and rewarded