Special Service for Groups, Inc.

Job Announcement

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Title: DMC Program Specialist Division:HOPICS

FLSA:Non-Exempt, Part-Time Supervisor:DMC Program Supervisor

Pay Range: $22.00-$26.00 Per hour Revised:03.20.2025

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Summary

Under the supervision of the Program Supervisor the Program Specialist will be responsible for program reporting, tracking, monitoring, inventory, reception tasks, and quality assurance for the Drug-Medi-Cal (DMC) Program. The incumbent will need to have strong Word, Excel, web navigation, writing skills, and be detail oriented. The Program Specialist will also be a backup as needed to provide Substance Use Counseling Services and any other programmatic tasks as needed.

Essential Functions

• Conduct Medi-Cal enrollments applications or provide verification before intakeenrollments for Outpatient services
• Conduct DMC and RBH enrollments as needed
• Tracking of DMC Outpatient /Recovery Bridge Housing (RBH) upcoming or pending discharges
• Enrollment coordination for incoming referral
• Daily operations of the SASH line
• Verify Medi-Cal status on active clients on a bi-weekly basis
• Create charts for the DMC programs
• Quality assurance of intake packets
• Labeling of intake files
• Tracking of the DMC and RBH authorizations and reauthorizations
• Keep up to date with all the forms (revision) and add charts as necessary
• Prepares, approves, reviews and process DMC SUD documentation
• Prepares and updates intake packets for DMC SUD Treatment Providers
• Review and process all corrections needed in Data Based System and charts
• Responsible for cross-checking all new charts and client signature sheets (individual and group services) for accuracy
• Assist with evaluating programs and services for compliance with state, county, accreditation and/or certification standards
• Assist in the completion of the quality assurance reports
• Manage DMC & RBH appointment calendars
• Assist with data entry and data integrity efforts for all DMC SUD Programs, including RBH
• Assist in the presentation of BHS meeting to provide program specific updates
• Complete brief screening with clients who are referred to the CENS by participating agencies, who may need substance abuse treatment and/or mental health services
• Will provide clients with information and referrals for treatment services and other ancillary services
• Coordinate with project approved treatment providers
• Provide the Program Supervisor with all required client information and intake outcomes
• Communicate with providers and community partners
• Responsible for preparing SUD project reports in accordance with funding requirements
• Conduct follow-up with clients screened and enrolled to DMC as needed
• Administer the ASAM Brief Screening as needed
• Perform duties based on professional practice with State/ Federal Government contracts and grants
• Maintain appropriate boundaries; and adhere to SSG’s Code of Ethics and HOPICS’ Core Values
• Represent the Agency in a professional manner at meetings and community events
• Regular attendance required
• Other job duties as needed by HOPICS funders and client needs
• Attend all meetings associated with the SUD and other projects as assigned by Program Supervisor or Senior Manager, SUD Services
• Maintain files/records on client services in compliance with HIPAA, 42 CFR Part 2 and other funding requirements for auditing purposes
• Perform other duties as assigned by the Program Manager or Division Director
  
  

Minimum Qualifications - Knowledge, Skills And Abilities Required

• Certified or registered Alcohol and Drug Abuse Counselor. Registered employees must complete the certification process within five (5) years of their initial registration date
• Verification of Employment Eligibility and Background Check
• Ability to work with clients from diverse cultural, ethnic, and socio-economic backgrounds
• Ability to communicate effectively, both written and orally
• Knowledge of core competencies of Substance Abuse Counseling
• Working knowledge of Microsoft Word, Excel, and other database programs
• Knowledge of various community-based treatment providers
• Experience working with criminal justice population
• Access to reliable transportation is required. A valid driver’s license may be required depending on assignment
• TB Clearance upon hire and thereafter annually
• CPR and First Aid upon hire and thereafter
  
  

Supervisory Responsibilities:

• This position does not have any supervisory responsibilities
  
  

Environmental Conditions (Working Conditions)

• Exposed to aggressive clients: must communicate with many sources including courts, LA County Probation, State Parole and Mental Health Departments and other community agencies. S/he will be co-located at the County jail. Some evenings and weekends may be required. Sometimes noisy, loud and disruptive clients
  
  

Physical Requirements

• While performing this job, the incumbent typically spends time sitting, standing, walking, speaking, driving, and listening. I must sit at the computer for data entry and reports: sometimes spend time driving and walking and carrying equipment/files/charts. Speak to staff and outside agencies in public meetings and multi-disciplinary team meetings. Represent the Agency in a professional and positive manner. Ability to lift a minimum of 25 pounds
  
  

Mental Requirements

• The incumbent in this position must be able to accommodate any/all of the following: uncontrollable changes in priorities/be able to process information, think, and conceptualize and transfer knowledge on best practices for Substance Abuse Assessments and treatment. Ability to maintain a non- personal/romantic relationship with clients (See Conflict of Interest Policy)
  
  

Special Service for Groups, Inc. is an Equal Opportunity/Affirmative Action Employer

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