Position: Security Operations Manager Location: Dallas, Texas Salary: $68,000- $70,000 annually, plus potential additional optional compensation. This position will be in-office during the training and development phase. After this period, it will transition to a hybrid role, combining in-office and remote work. Type: Full-time Benefits: Comprehensive benefits package including medical, dental, vision, life, AD&D, and disability insurance 401(k) plan Paid time off (PTO) and bi-weekly pay Employee discounts on electronics, cell phone plans, travel, and more Wellness and financial programs Telemedicine - virtual medical care Employee Assistance Program Referral Program Qualifications: At least 21 years old High School Diploma or GED required A college degree in a relevant field is preferred but not required Minimum of 2 years experience in a similar role required Proficient in Google and Microsoft Office applications (Word, Excel, Docs, Sheets) Excellent customer service skills Strong sense of responsibility, accountability, objectivity, and work ethic Effective verbal and written communication skills May need the ability to obtain regulatory badging Must be able to pass a background check Must be able to pass a drug screening Responsibilities: Manage fast-paced scheduling operations to ensure all shifts are adequately covered Maintain and review staffing levels across various portfolios Provide regular updates on scheduling progress and forecast to team members and stakeholders Handle payroll tasks for accuracy and completion Support shared services functions such as invoicing and accounts receivable processes Strategically coordinate with the Senior Manager of Operations to optimize schedules and reduce overtime Rapidly respond to schedule changes and client requests, ensuring effective communication and redeployment of staff Ideal Candidate: The ideal candidate for the Security Operations Manager position is a dynamic, proactive individual who thrives in a fast-paced environment and can work effectively with minimal supervision. You should be adept at multitasking, managing multiple priorities, and maintaining high levels of organizational efficiency. A strong customer orientation and the ability to work collaboratively with various teams are essential.