Public Storage

District Manager

Washington, DC, US

Onsite
Full-time
$116k/year
2 days ago
Save Job

Summary

Job Description Lead, Manage and Develop People, Brand Ambassador & Operational Excellence Lead an Engaged Team: * Recruit, motivate and retain a dedicated team of customer facing customer front line employees * Drive your team with effective communication and provide coaching on customer service and sales strategies Brand Ambassador & Operational Excellence: * Managing physical assets including repair and maintenance systems and processes, vendor management and cleaning standards. * Oversee delinquent tenant processes including auctions by coaching your team to reduce delinquency rates and improve customer retention. * Conduct monthly property audits and ensure operational standards and safety compliance are met. Deliver Outstanding Customer Service: * Provide a welcoming and well-maintained environment to customers through your team, effective facility maintenance and vendor management * Address customer inquiries and concerns promptly in a professional manner Grow and Maintain a Robust Business: * Drive business forward using analytics to identify trends, develop and implement strategies to capitalize on opportunities in your district. * Communicate effectively with customers, colleagues and team-members BENEFITS: * $116,000 first year annual total compensation award opportunity including base, guaranteed bonus (paid quarterly), and restricted stock units. * Second year bonus potential increase to $20,000 performance-based bonus * Participation in company stock program that includes dividends paid quarterly * Internal promotional and career opportunities throughout the United States * Extensive training and coaching plans - we want you to succeed! * Comprehensive group healthcare programs * 401(k) with generous employer match * Paid time off * Monday thru Friday work schedule

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