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Role

District Manager, COCO

Grade

M-III

Immediate Supervisor

Retail Manager/Area Retail Manager

Experience

6-10 Yrs.

Education

Graduate or Any Postgraduate

About Bata India Limited

Bata India Limited, a part of the globally renowned Bata Shoe Organization, is the largest footwear retailer and manufacturer in India. With a legacy of excellence and innovation spanning decades, Bata continues to lead the market by providing customers with high-quality, stylish, and comfortable footwear. We are seeking a results-driven and experienced District Manager for our COCO Division to oversee operations, drive performance, and ensure consistent brand excellence across multiple stores in an assigned district.

Key Responsibilities

• Store Operations Management:
• Oversee the daily operations of company-owned, company-operated (COCO) stores within the assigned district.
• Ensure stores comply with Bata’s operational guidelines, brand standards, and policies.
• Conduct regular store visits to evaluate operations, customer service, and overall performance.
• Sales & Revenue Management:
• Drive sales and profitability across all COCO stores in the district.
• Develop and implement strategies to achieve district-level revenue targets.
• Analyze sales data and KPIs to identify trends, opportunities, and areas for improvement.
• Team Leadership & Development:
• Lead, mentor, and manage store managers and their teams to achieve operational and sales excellence.
• Provide regular feedback, coaching, and training to enhance team performance and morale.
• Drive a culture of accountability, ownership, and customer-centricity across all stores.
• Customer Experience:
• Ensure COCO stores deliver an exceptional and consistent customer experience.
• Monitor and improve customer service standards across the district.
• Address and resolve escalated customer issues promptly and effectively.
• Inventory & Merchandising:
• Monitor inventory levels to ensure stores maintain optimal stock availability.
• Coordinate with the supply chain and merchandising teams to implement effective stock replenishment processes.
• Guide store teams on visual merchandising and store layout to enhance the shopping experience.
• Compliance & Standards:
• Ensure adherence to legal, safety, and operational compliance requirements across all stores.
• Conduct regular audits to identify and address compliance gaps.
• Strategic Planning & Reporting:
• Collaborate with senior management to develop and execute district-level strategies.
• Prepare and present periodic performance reports, highlighting key achievements, challenges, and recommendations.
• Identify market opportunities and propose initiatives to enhance store performance.
• Cost Optimization:
• Monitor and control operational costs within the district.
• Implement initiatives to improve efficiency and profitability without compromising quality.
  
  

Qualifications & Experience

• Bachelor’s degree in Business Administration, Retail Management, or a related field (MBA preferred).
• 5+ years of experience in retail management, with at least 2 years in a multi-store leadership role.
• Proven track record of achieving sales, operational, and financial targets.
• Strong understanding of retail operations, customer behavior, and market trends.
  
  

Skills & Competencies

• Strong leadership and team management skills with the ability to inspire and motivate teams.
• Excellent communication, negotiation, and problem-solving abilities.
• Analytical mindset with expertise in sales data interpretation and performance improvement.
• Customer-centric approach with a focus on delivering exceptional shopping experiences.
• Proficiency in retail analytics, reporting tools, and ERP systems.
• Ability to manage multiple priorities and adapt to a fast-paced environment.
  
  

Why Join Us?

Joining Bata India Limited means being part of a legacy brand that has consistently delivered quality and innovation in the footwear industry. As a District Manager in the COCO Division, you will play a pivotal role in driving operational excellence, delivering exceptional customer experiences, and contributing to the growth of a market leader.

WAT ZOEKEN WE?