LRS is the industry leader in providing innovative and environmentally responsibly waste and recycling solutions. Our team delivers exceptional service and value through relentless commitment to customer satisfaction and preservation of the environment. Through our safe and innovative approach to waste diversion, LRS thrives on the passion and innovation of our employees to preserve and sustain the beauty of the towns, neighborhoods and communities that we serve. We are excited to hire candidates that align with our Vision and Values: To become the safest, most innovative waste recycler in the world by redefining the way the world views waste.
Live Safety
Serve With Passion
Innovate Relentlessly
Engage With Integrity
Build Community
Be Accountable, The Dispatcher is responsible for providing an outstanding customer experience while managing the customer’s needs in a timely, effective manner. Each dispatcher is assigned an area zone and is required to prioritize calls by requested times, size of customer, and customer need. You will be directly responsible to ensure work is being done in the most efficient way possible while driving productivity to meet goals set by management.
Reports To
Operations Supervisor
Answer and assist every ETA call that comes into the dispatch center while keeping our customer experience top notch
Route and send daily orders into the system to the driver’s route while maintaining communication throughout the day with the driver
Keep an upbeat and positive attitude throughout the day in the midst of heavy phone volume with drivers
Work a Saturday rotation as instructed by management
Enter customer issues into the system for management to review
Report damage and/or accidents to roll-off operations manager
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Ability to multi-task
Strong written and verbal communication skills
Task oriented
Upbeat and energized to complete tasks with a positive attitude
Waste industry experience preferred but not required
General industry knowledge preferred but not required
Good general computer knowledge and typing skills
Must work well under pressure
Fluency in Spanish is a plus
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While performing the duties of this job, the employee is regularly required to sit; use hands to finger, handle, or feel; reach with hands and arms; and talk or hear
Occasionally required to stand and walk
Must frequently lift and/or move up to 10 pounds
Specific vision abilities required by this job include close vision, distance vision, depth perception, and ability to adjust focus
Sporadic local travel required
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