Salary: $23.75 to $27.50 hourly

Description

We are looking for a highly organized and detail-oriented Dispatcher to join our team in Mather, California. In this long-term contract position, you will play a crucial role in coordinating field operations, ensuring timely and efficient service delivery to our customers. If you excel in managing multiple tasks, communicating effectively, and maintaining accuracy in a fast-paced environment, we encourage you to apply.

Responsibilities

• Coordinate incoming service requests by assigning field technicians promptly and ensuring accurate routing.
• Communicate with customers to provide real-time updates, including technician arrival times, and maintain a positive customer experience.
• Regularly update service portals with accurate call details, assign technicians, and create work orders for approved sales quotes.
• Monitor and resolve outstanding service calls using the scheduling board to ensure timely and efficient task completion.
• Review and manage payroll entries daily, making necessary adjustments to maintain accurate records.
• Close maintenance work orders in the system once all required criteria are met.
• Perform additional tasks as assigned by the Business Process Manager to support operational goals.
  
  
  

Requirements

• At least 1-2 years of experience in data entry or call center environments.
• Proficiency with Microsoft Windows applications, including Excel and Word.
• Strong communication skills, both written and verbal.
• Exceptional organizational abilities with the capacity to prioritize and handle multiple tasks effectively.
• A proactive and self-motivated approach to work, with a strong sense of initiative.
• Technical proficiency in using headsets and navigating multiple computer systems for data entry and retrieval.
• Familiarity with tools and systems such as CRM platforms, IBM AS/400, and other management software is a plus.
  
  
  

TalentMatch®

Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.

Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go.

All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit

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