Creative MultiCare is looking to hire a full-time on-site Dispatcher in Stockbridge GA.

Creative MultiCare, LLC has the best group of service technicians, management personnel, and office staff in the industry. We combine cutting edge technology with a dedication to training and quality to produce the best results.

The Dispatcher is crucial in ensuring the smooth operation of our dispatch processes.

Job Description

• Dispatch a core group of technicians and manage a daily service schedule in an efficient and timely manner
• Communicate with and update customers based on the daily service schedule
• Handle customer inquiries with professionalism
• Manage a large amount of inbound and outbound calls in a timely manner
• Identify customers’ needs, clarify information, research issues as they arise, and provide solutions and/or alternatives
• Provide information about our services
• Build sustainable relationships with both customers and technicians
• Develop and maintain a knowledge base of products, services, and technician skillsets to utilize when making decisions based on specific customer request/needs
• Meet personal/team qualitative and quantitative targets
  
  

Our Benefits Include

• Weekly pay
• Paid time off
• On-the-job paid training
• Health, dental, and vision insurance
• 401(k) matching with immediate vesting
• Supplemental insurance packages
  
  

Job Requirements

• Strong organizational skills and the ability to manage multiple tasks simultaneously
• Positive and professional demeanor with great interpersonal skills
• Previous experience in a similar role is preferred, but not required
• Excellent written and verbal communication skills
• Attention to detail and a commitment to maintaining accurate records
• Must be able to read, write, understand, and speak English
• Must pass pre-employment background check
• Bilingual is a plus, but not required