Are you a seasoned Salesforce expert with a passion for solving complex challenges and driving real business impact? A global leader in cloud technology is looking for a Director or Senior Success Architect to join its team in Japan. This is a high-impact, client-facing role focused on helping strategic enterprise customers unlock the full potential of Salesforce solutions.

About the Rol

eYou’ll act as a trusted advisor to enterprise clients, offering both proactive and reactive guidance across architecture, technical strategy, and best practices. Leveraging your deep knowledge of the Salesforce platform and related technologies, you’ll help clients design scalable solutions, address mission-critical challenges, and align technical execution with business goals

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Key Responsibilitie

• s:Provide architectural guidance and solution design expertise across the Salesforce produc
• tsSupport complex technical escalations and platform optimization strategi
• esGuide clients through major platform chang
• esTranslate business requirements into scalable technical solutio

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What They’re Looking F

• or:5+ years in enterprise-level projects using Agile/Waterfall methodolog
• iesProven experience designing end-to-end system architect
• ureDeep hands-on knowledge of Salesforce configuration and customizat
• ionFamiliarity with tools such as Flow Builder, Prompt Builder, Data Cloud ingestion, Experience Cloud, MIAW, and Omni-Chan
• nelStrong communication skills in Japanese, capable of engaging stakeholders from C-level to technical te

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Nice to H

• ave:Salesforce certificat
• ionsMuleSoft or API integration experi
• enceHands-on Data Cloud project experi
• enceBusiness-level English communication sk