Key Responsibilities:

• Serve as a central point to provide thought leadership for business management operations across the Nuveen Technology & Operations (a global organization), maintaining ongoing communications with stakeholders and ensuring alignment on priorities.

• Shape and lead execution of long short term and ad-hoc initiatives from concept to implementation, partnering closely with functional leads and leadership

• Continuously evaluate and enhance organizational structures, workflows, and operational processes to drive efficiency, scalability, effectiveness and reduce risk.

• Own the creation and maintenance of reporting frameworks, operational dashboards, and performance metrics to support data-driven decision-making across the business.

• Collaborate with Finance and HR to manage operating budgets, forecasting, and P&L oversight, providing actionable insights and recommendations to leadership.

• Identify skill gaps and capacity needs across teams and coordinate with relevant partners to develop solutions, including resourcing, training, or restructuring.

• Lead local employee engagement initiatives, including cultural and leadership events, to foster collaboration, connectivity, and a strong organizational culture.

• Act as a trusted advisor and thought partner to the CAO and senior leadership team—helping shape priorities, synthesize insights from strategic conversations, and ensure alignment with broader company objectives.

• Prepare executive-level presentations, reports, and communication materials (e.g., business reviews, strategic updates, meeting materials).

• Drive alignment across cross-functional initiatives, facilitating collaboration and ensuring progress through clear milestones, follow-ups, and retrospectives.

• Provide leadership and oversight to the local CAO team, offering guidance, performance support, and mentorship as needed to lead a high-performing team rooted in ownership, learning, and excellence

Requirements:

Experience & Background

• 10+ years of progressive experience in business operations, strategy, consulting, or program management
• Proven experience leading cross-functional initiatives and driving measurable business outcomes across complex organizations.
• Background in asset management, management consulting, or corporate strategy is strongly preferred.
• Strong experience with budgeting, financial planning, or P&L ownership is a MUST
• Demonstrated success in operational design, process improvement, and organizational planning.

Leadership & Strategic Skills

• Strong executive presence and communication skills; ability to interact effectively with senior stakeholders.
• Comfortable making data-informed decisions and aligning teams around strategic goals.
• Ability to influence without authority, drive alignment, and manage competing priorities across multiple departments.
• Skilled at building and leading high-performing teams; experience with hiring, mentoring, and team development.

Operational & Analytical Skills

• Proficiency in operational frameworks (e.g. OKRs, KPIs, RACI models) and tools .
• Advanced Excel and PowerPoint skills
• Strong project and program management abilities; certified (e.g., PMP, Lean Six Sigma) is a plus but not required.
• Comfortable working with data to derive insights—experience with Tableau, Power BI, or SQL is a plus.

Soft Skills & Traits

• Highly organized, adaptable, and comfortable operating in ambiguity.
• Proactive, resourceful, and solution-oriented with a "get-it-done" mindset.
• Strong interpersonal and relationship-building skills; collaborative, empathetic, and politically savvy.
• High emotional intelligence and the ability to navigate sensitive or high-stakes conversations with diplomacy.