Lead development, maintenance, and continuous improvement of the labor model across US stores
Serve as the enterprise expert on store labor, providing strategic guidance to leaders across Store Operations, Stores, and the broader enterprise
Partner cross-functionally to ensure labor impacts are considered in project planning, pilots, and enterprise initiatives
Oversee workflow and execution of labor engineering projects, including time studies, productivity and investment initiatives, and other project support
Aggregate and analyze data to inform labor strategy and influence decision-making
Stay current on industry trends and tools to evolve the labor model and enhance operational outcomes
Select, develop, and motivate assigned staff
Key Responsibilities
Partner with others across Home Depot to ensure operational areas are considered in project plans.
Coordinate responsibilities of Operations Managers and Analysts. Support and partner with
Operations Strategy Team in developing, staffing, piloting and implementing process improvements
within the stores.
Responsible for the overall project work flow and roll-out schedule in regard to operational area.
Measure impact of changes and new projects on operational area.
Remain up-to-date on operational area of expertise to meet requests for improvement and practice
continuous process improvement.
Partner with Field Implementation Managers to establish project metrics and tollgates in relation to
operational expertise.
Use expertise in strategic thinking and process design to drive successful improvements in
operational area; work toward quick implementation and quick return on investment.
Evaluate needs of multiple project requests and impact on operational area, aggregate data gathered
by Operations Analysts and ensure needs of projects are met.
Selects, develops, and motivates assigned staff.
Direct Manager/Direct Reports
Direct and indirect reports typically include 5 professionals and 14 support associates.
Typically requires interpersonal skills for dealing with sensitive or controversial situations.
Typically faces situations that have a variety of interpretations and require careful evaluation.
Typically considers new approaches within general policies and short-term goals when solving
problems.
Typically expected to provide infrequent status reports to management only as appropriate.
Travel Requirements
Typically requires overnight travel less than 10% of the time.
Physical Requirements
Most of the time is spent sitting in a comfortable position and there is frequent opportunity to move about. On rare occasions there may be a need to move or lift light articles.
Working Conditions
Usually in a comfortable environment but with regular exposure to factors causing moderate physical discomfort from such things as dust, fumes or odors.
Under regular pressure to meet deadlines, quotas and/or must frequently deal with difficult issues related to people or situations.
Minimum Qualifications
Must be eighteen years of age or older.
Must be legally permitted to work in the United States.
Preferred Qualifications
Preferred Qualifications:
4 years management experience at The Home Depot preferred
Experience with managing labor and/or retail operational processes
Experience leading analytical teams
Minimum Education
The knowledge, skills and abilities typically acquired through the completion of a bachelor's degree program or equivalent degree in a field of study related to the job.
Preferred Education
No additional education
Minimum Years Of Work Experience
8
Preferred Years Of Work Experience
No additional years of experience
Minimum Leadership Experience
None
Preferred Leadership Experience
None
Certifications
None
Competencies
Proven financial analysis and business acumen.
Strong understanding of Operations and area of expertise.
Able to easily influence others.
Strong analytical and problem solving skills.
Excellent skills in communication and leveraging partnerships to benefit project objectives.
Proven track record in management and leadership skills.
Typically requires overnight travel 5% to 20% of the time.
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