Schedule: Mon-Fri 9am-5pm (Hybrid - local to greater Boston area)

Salary: $TBD

Reporting to the Chief People Officer, the Director of Workforce Deployment is responsible for the strategic oversight, planning, and execution of labor deployment with an emphasis on managing and optimizing a flexible, mobile full-time and per diem workforce. This role ensures adequate staffing levels by Vinfen employees, robust communication, continuous measurement, compliance, and cost efficiency while supporting operational needs across multiple departments or locations.

• Partners with Vinfen leaders at all levels to understand, develop, and execute planning to ensure workforce coverage across sites by a nimble, mobile employee base.
• Continually assesses engagement levels of mobile workforce to enact increased communication, information sharing and work contexts to maximize satisfaction of employees.
• Develops and maintains scalable labor deployment strategies utilizing per diem staff to meet fluctuating operational demands.
• Forecasts precise staffing needs based on historical data, business trends, growth, and special projects or events on local and divisional levels.
• Collaborates with department heads to identify and prioritize staffing gaps, both current and those that may be presented with future needs, such as turnover or new programs.
• Partners with recruitment to ensure steady onboarding and integration of per diem and mobile staff to continue a steady pipeline of workforce.
• Oversees scheduling, communication, assignment allocation, and time tracking of workforce in close collaboration with programs and divisions. Build and manage a central labor pool for rapid deployment.
• Ensures equitable shift distribution, staff satisfaction, and adherence to company policies.
• Establishes and monitors KPIs related to fill rates, time-to-fill, shift cancellations, and labor costs.
• Develops contingency plans for critical staffing shortages.
• Ensure labor deployment practices are in compliance with labor laws and organizational policies.
• Closely guides the per diem pool coordinators to ensure both consistency in workforce utilization, best practice delivery, resource tools and aids, and shift coverage.
• Utilizes workforce management software and staffing platforms to optimize scheduling and communication.
• Identifies consistent gaps in staffing levels at particular programs to expand internal mobile workforce, especially in areas of dependency on external agency staff.
• Evaluates and implements tools to improve deployment efficiency and reporting.
• Serves as a liaison between Operations, HR, and leaders of all levels to ensure alignment of staffing strategies.
• Leads regular labor planning meetings and present workforce updates to senior leadership.
• Monitors agency workforce and liaise with leaders to report utilization with a continuous strategy to decrease dependency on agency staff.
• Performs other duties as assigned.
  
  

Why Vinfen? We are committed to you! We offer great training, great benefits, career growth and job security!

Our Comprehensive And Generous Benefits Package Includes

• A fully funded, employer-sponsored retirement plan that requires no employee contribution as well as an employee-funded 403(b) plan
• First-rate Medical, Dental and Vision plans that are open all employees scheduled to work 30 hours per week or more. Plus, we offer a generous employer contribution toward the cost of medical insurance!
• Employer-paid Life, Accidental Death & Dismemberment and Long-Term Disability Insurance (no cost to you!)
• Employer-paid Short-Term Disability Insurance along with the option to purchase additional, voluntary, Short-Term disability insurance
• Flexible Spending Reimbursement Accounts (Health and Dependent care)
• Voluntary Term, Whole Life, Accident and Critical Care Insurance
• Generous paid time off (Employees scheduled to work 20 hours or more per week):
• 15 days of Vacation per year
• 11 Paid Holidays
• 10 Sick Days per year
• 3 Personal Days per year
• Educational Assistance and Remission Programs
• $500 Employee Referral Bonus with no annual cap!
• Other generous benefits including discounted YMCA memberships, access to discounted movie tickets and more!
  

About Us

Established in 1977, Vinfen is a nonprofit, health and human services organization and a leading provider of community-based services to individuals with mental health conditions, intellectual and developmental disabilities, brain injuries, and behavioral health challenges. Our services and advocacy promote the recovery, resiliency, habilitation, and self-determination of the people we serve. Vinfen's 3,200 dedicated employees are experienced, highly-trained professionals who provide a full range of supportive living, health, educational, and clinical services in 318 programs throughout Massachusetts and Connecticut. For more information about Vinfen, please visit www.vinfen.org/careers

My Job. My Community. My Vinfen.

Vinfen is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, pregnancy, sexual orientation, gender identity, national origin, age, protected veteran status, or disability status.

Keywords: Program management, strategic projects, implementation, non-profit, continuous improvement, Per diem, workforce analysis, workforce deployment, cost efficiency