Overview

We’re excited to be hiring a Director of Technology to join our team in Dumbo, Brooklyn. Reporting to our Chief Operating Officer, you’ll lead the development, maintenance, and optimization of our evolving tech stack, and shape the strategy and roadmap for our technology function.

You’re a great match for this role if you have experience leading both large and small cross-functional IT initiatives, bring a strong bias for action, and thrive in a lean, agile environment. If that sounds like you—and you're energized by the opportunity to own and evolve Brooklinen’s tech strategy—we’d love to hear from you.

What You’ll Do

• Lead the operations, planning, and budgeting of our Information Technology function
• Develop a multi-year roadmap to ensure alignment with business and organizational goals
• Manage a team that supports all business users, including hardware, software, networking, and retail store systems
• Maintain critical systems, minimize downtime, and own disaster recovery planning
• Serve as the primary escalation point for critical IT issues
• Be a responsive, solutions-oriented partner to teams across the company
• Ensure systems align with business objectives and growth goals; establish best practices across the tech function
• Maintain and continually improve our ERP (NetSuite) and platform integrations
• Oversee cybersecurity, including incident investigation and resolution
• Develop, track, and report KPIs for internal stakeholders and direct reports
• Gather business feedback from key stakeholders to inform future technical investments
• Identify system requirements and enhancements to support business growth
  
  

We're Looking For Someone Who Brings

• 10+ years of progressive IT experience; prior experience in a fast-paced, agile DTC business
• Strong ERP experience (NetSuite strongly preferred)
• Deep understanding of IT systems, workflows, and technology integration in an ecommerce environment
• Experience with Shopify, Snowflake, and Looker is a plus
• Experience managing external consultants for IT infrastructure and hardware
• Familiarity with 3PL warehouse systems and operations
• Knowledge of IT budgeting, cost modeling, risk management, and financial analysis
• Strong analytical and critical thinking skills to identify challenges and implement solutions
• The ability to adapt quickly, manage competing priorities, and work effectively in a dynamic environment
• A proactive, results-driven leadership style with the ability to inspire and guide teams
  
  

Compensation & Benefits

At Brooklinen, we’re committed to providing a competitive total compensation package—grounded in market data that considers our size, stage, industry, and location. For this role, the base salary range is between $152,000 and $200,000 with a 15% target bonus.

Beyond base salary, we offer a comprehensive set of benefits designed to support the well-being, growth, and balance of our team.

Our benefits & perks include:

• Health Benefits: We contribute generously (even up to 100% for employee-only coverage) toward our employees' medical, dental and vision premiums.
• Fertility Support: We provide financial support for every fertility and family-building journey.
• Retirement Savings: A 401K plan with a 4% company match helps you build for the future.
• Commuter Benefits: Pre-tax commuter benefits help cover the costs of getting to and from the office.
• Product Discount and Allowance: Enjoy a 40% discount on Brooklinen products and a 25% discount for friends & family, plus a bi-annual product allowance.
• Wellness Support: Free memberships to One Medical and Talkspace provide health and mental wellness support.
• We also offer a flexible wellness & lifestyle $1,000 reimbursement through Joon.
• Parental Leave: All new parents receive 14 weeks of fully paid parental leave.
• Year-Long Summer Fridays: We wrap up at 3 pm every Friday, all year long.
• Vacation: Start with 20 days of vacation per year (pro-rated by start date). After five years with us, you’ll enjoy 25 days of vacation annually.
• Sabbatical: At your five-year anniversary, take a fully paid, one-month sabbatical.
• Hybrid Schedule: We require all HQ team members to work in the office for two days each week during our core days (Tuesday to Thursday), with Tuesday being mandatory company-wide. Our office is open and inviting—come in as often as you like!
• Remote Work Weeks: Enjoy additional flexibility with remote weeks, including Thanksgiving week, the last week of December, and up to four additional remote weeks per year, with manager approval.
• Equity: Our HQ team receives competitive equity grants, and we’d be happy to share more details about valuing this part of compensation during the interview process.
  
  

Why join us?

At our core, we’re a team that values authenticity, passion, and genuine connection. We’ve cultivated a culture where friendly, welcoming, and driven people thrive together—fueling an environment that’s collaborative and refreshingly low-ego. We’re strong believers that the people you work with can make or break a job, so we go to great lengths to protect this amazing culture.

We believe in balancing hard work with personal well-being. Here, recharging isn’t just encouraged; it’s essential. Our workday kicks off at 10 am, we’re serious about taking vacations, and we wrap up by 3 pm on “Summer Fridays” all year long. Hanging out with teammates is just as important as unplugging to get a great night’s sleep.

Growth is in our DNA. As our company expands, we’re committed to creating exciting opportunities for our talented team members to grow, collaborate, and make a meaningful impact.

Hybrid work? Absolutely. We’re proud of our flexible HQ schedule—which is two days each week during our core days (Tuesday to Thursday), with Tuesday being mandatory company-wide—to support work-life balance.

But don’t just take our word for it! Our commitment to our team has earned us recognition from LinkedIn Top Startups, Inc.’s Best Workplaces, and Forbes Best Startup Employers in America in recent years. We’re just getting started, and we’d love for you to be a part of this next chapter.

Everyone is welcome at Brooklinen. We’re passionate about building a team that reflects the diversity of our community and creating an environment where our differences are celebrated.

About Brooklinen

Brooklinen, one of the largest soft good DTC brands in the US, was founded in 2014 with one goal in mind: To create happiness at home with products that are made to be lived in.

While you may have heard of us as “The Internet’s Favorite Sheets,” ten years later, we’re so much more than that. We design with the modern bedroom in mind – a place full of life, where people can authentically show up as themselves - all with products made for comfort and ease. And to make good on the promise of value, Brooklinen creates all of our products with the best quality, at the best price. Our premium soft goods are available online and throughout the country at our eight retail locations.

Our products are that good. But don’t take it from us alone: Our assortment of sheets, towels, and more have received over 100,000 5-star reviews and been awarded many times over by industry tastemakers like Architectural Digest, Good Housekeeping, The New York Times’ Wirecutter, and many more.

Note for recruiting agencies: We oversee our hiring internally, and we kindly ask that recruitment agencies refrain from sending us unsolicited resumes unless we have a pre-existing agreement for a particular role. We’re excited about welcoming all applicants who are interested in joining our team to apply directly!

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