Job Tittle : Director of Security Services

Job Type : Full-time

Location : Fresno, CA

Position Summary

We are seeking a Director of Security Services to lead a team of over 170 security professionals, including Security Officers, Dispatchers, and Ambassadors. This position is responsible for system-wide security operations, ensuring a safe and secure environment for staff, patients, families, and visitors across all campuses.

The ideal candidate will bring strong leadership, strategic planning, and operational expertise to drive a culture of safety, collaboration, and de-escalation. This role requires exceptional decision-making skills, aligning security initiatives with the organization’s mission and goals.

Key Responsibilities

• Oversee and direct security operations across multiple campuses, ensuring the safety of all personnel, patients, and visitors.
• Lead, mentor, and develop a security team built on trust, professionalism, and service excellence.
• Implement and maintain security policies, procedures, and emergency response protocols in compliance with state and federal regulations.
• Collaborate with hospital leadership and law enforcement agencies to enhance security strategies and response plans.
• Monitor and assess security risks, conducting audits and implementing proactive measures to mitigate threats.
• Drive a culture of de-escalation and patient-centred security practices.
• Manage budgets, resource allocation, and operational efficiencies for the security department.
• Ensure compliance with organizational policies, state regulations, and industry best practices.

Qualifications & Requirements

Education & Experience

• Bachelor’s Degree in Business Administration, Criminal Justice, Healthcare Administration, or a related field (Required)
• Minimum 7 years of managerial or supervisory experience in security operations (Required)
• Healthcare security experience preferred

Certifications & Licenses

• Valid California Driver’s License with an acceptable driving record (Required)
• Certified Healthcare Protection Administrator (CHPA) from the International Association of Healthcare Security and Safety (IAHSS) (Required within 1 year of hire)
• State of California Guard Card (Required within 1 year of hire)

Key Skills & Competencies

• Strong leadership and team-building capabilities
• Knowledge of healthcare security, regulatory compliance, and emergency response planning
• Expertise in security program development, risk assessment, and incident management
• Ability to collaborate effectively with internal and external stakeholders
• Excellent decision-making and crisis management skills