Position Overview

The Director of Quality is responsible for leading and managing TES’s Quality function, ensuring compliance with all regulatory requirements, company standards, and continuous improvement initiatives. This role will oversee the development, implementation, and monitoring of the Repair Station’s Quality Management System, ensuring the highest levels of product quality, safety, and customer satisfaction.

As a key member of the business unit’s leadership team, the Director of Quality will collaborate with leadership to drive process enhancements, improve operational efficiency, and uphold TES’s commitment to excellence.

Key Responsibilities

• Develop, implement, and monitor quality policies and procedures in alignment with corporate objectives and regulatory requirements.
• Ensure compliance with all elements of 14 CFR Part 145 and act as the local authority on all applicable Federal Aviation Regulations.
• Plan, organize, staff, control, and direct the Quality Assurance department.
• Promote aviation safety by ensuring airworthy and quality aircraft maintenance.
• Develop and maintain the FAA Repair Station Manual and Quality Control Manual.
• Develop and administer FAA Parts Manufacturing Approval (if applicable).
• Interpret Federal Aviation Regulations into company policy/procedure.
• Administer the company’s quality systems and Internal Quality Audit Program.
• Coordinate with Department Managers and the Training Program Coordinator to ensure compliance with the Repair Station Training Program, maintaining technicians’ training records.
• Administer the Test, Measurement, and Diagnostic Equipment Calibration Program.
• Manage the Repair Station’s record-keeping requirements.
• Ensure that all technical data is current and properly maintained.
• Control the issuance of inspectors’ stamps and manage the Repair Station rosters.
• Recommend, as required, individuals for repairman’s certificates.
• Communicate company and department managers’ goals and objectives to staff and relay staff concerns and suggestions as appropriate.
• Travel to customer locations as needed to establish and maintain good working relations, including dispute resolution.
• Observe company rules and regulations, including proper use of safety methods and equipment.
• Prepare the department budget for fiscal year operations.
• Develop strategic plans for continuous improvement in quality.
• Stay current with industry trends and innovations.
• Perform other related duties as assigned by the General Manager.
  
  

Qualifications

• Develop, implement, and monitor quality policies and procedures in alignment with corporate objectives and regulatory requirements.
• Ensure compliance with all elements of 14 CFR Part 145 and act as the local authority on all applicable Federal Aviation Regulations.
• Plan, organize, staff, control, and direct the Quality Assurance department.
• Promote aviation safety by ensuring airworthy and quality aircraft maintenance.
• Develop and maintain the FAA Repair Station Manual and Quality Control Manual.
• Develop and administer FAA Parts Manufacturing Approval (if applicable).
• Interpret Federal Aviation Regulations into company policy/procedure.
• Administer the company’s quality systems and Internal Quality Audit Program.
• Coordinate with Department Managers and the Training Program Coordinator to ensure compliance with the Repair Station Training Program, maintaining technicians’ training records.
• Administer the Test, Measurement, and Diagnostic Equipment Calibration Program.
• Manage the Repair Station’s record-keeping requirements.
• Ensure that all technical data is current and properly maintained.
• Control the issuance of inspectors’ stamps and manage the Repair Station rosters.
• Recommend, as required, individuals for repairman’s certificates.
• Communicate company and department managers’ goals and objectives to staff and relay staff concerns and suggestions as appropriate.
• Travel to customer locations as needed to establish and maintain good working relations, including dispute resolution.
• Observe company rules and regulations, including proper use of safety methods and equipment.
• Prepare the department budget for fiscal year operations.
• Develop strategic plans for continuous improvement in quality.
• Stay current with industry trends and innovations.
• Perform other related duties as assigned by the General Manager.
  
  

Benefits

• Outstanding Medical and Dental Benefits
• Company funded Health Reimbursement Account
• Basic Employee Life and Accidental Death and Dismemberment Insurance
• Long-Term and Short-Term Disability
• Vacation and Sick Time
• Paid Holidays
  
  

Why TES

• Join a leading company in the global Business Aviation industry
• Be part of a team that values innovation, excellence, and community contribution
• Competitive salary and benefits package
• Opportunities for professional growth and development
• Engage in meaningful work that makes a difference in the aviation sector and beyond
  
  

TES is an Equal Opportunity Employer and does not discriminate against any employee or applicant for employment because of race, color, sex, pregnancy, age, national or ethnic origin, religion, sexual orientation, gender identity or expression, transgender status, genetic information, status as a protected veteran, and basis of disability status or any other federal, state, or local protected class.

Previous: Logistics Coordinator

Next: Engine and APU Parts Sales Product Line Specialist