Job Description: Are you obsessed with data, partner success, taking action, and changing the game? If you have a whole lot of hustle and a touch of nerd, come work with Pattern! We want you to use your skills to push one of the fastest-growing companies in the US to the top of the list. Pattern is the premier partner for global ecommerce acceleration and is headquartered in Utah's Silicon Slopes tech hub-with offices in Asia, Australia, Europe, the Middle East, and North America. Valued at $2 billion, Pattern has been named one of the fastest growing tech companies in North America by Deloitte and one of best-led companies in America by Inc. More than 100 global brands-like Nestle, Sylvania, Kong, Panasonic, Sorel, and Pandora-rely on Pattern's global ecommerce acceleration platform to scale their business around the world. We place employee experience at the center of our business model and have been recognized as one of America's Most Loved Workplaces. As the Director of Product Management, Operations, you will lead the product vision and strategy for our operational systems, focusing on enhancing our warehouse management, logistics, and supply chain capabilities. You will drive innovation and efficiency by leveraging data, automation, and cutting-edge technology to optimize our operations and deliver exceptional value to our partners. This is a full-time, hybrid role based in Lehi, UT. Frequently Asked Questions What is a day in the life of a Director of Product Management, Operations? * Develop and execute the product vision, strategy, and roadmap for operational systems, aligning with company goals and market trends. * Collaborate closely with operations, engineering, UX design, and other cross-functional teams to prioritize and deliver product enhancements and new features. * Own product vision and execution for 0-1 development as well as continuous improvements in our Warehouse Management System and tools for our 3PL business.. * Continuously prioritize the product roadmap based on company goals, team KPIs, and executive stakeholder feedback. * Lead end-to-end delivery success (ideation, development, and launch). * Discover, define, and measure opportunities and impact through data analysis. * Capture requirements and work with UX design and tech teams to define design, front-end, and back-end architecture. * Analyze key metrics to measure product success and drive data-driven decision-making. * Build strong relationships with internal and external stakeholders, communicate product updates and progress, and gather input to inform product decisions. * Stay abreast of industry trends, emerging technologies, and best practices in logistics, supply chain, and warehouse management. What will I need to thrive in this role? * Bachelor's degree * Extensive experience in product management, operations, supply chain, or a related field. * Proven track record of successfully bringing innovative products to market and driving efficiency improvements. * Excellent leadership and team management skills, with the ability to influence and motivate cross-functional teams. * Strong strategic thinking and analytical skills, with the ability to translate complex ideas into actionable plans. * Analytical and data-driven mindset, with proficiency in leveraging data to drive product decisions. * Excellent communication skills to articulate user needs, product value, and engineering scope effectively. * Experience working in an agile environment and familiarity with agile methodologies. * Bonus: Strong understanding of warehouse management systems, logistics, and supply chain processes. What will make me stand out during the interview process? * Executive presence with the ability to communicate clearly and drive alignment across multiple stakeholders. * Analytical self-starter with natural curiosity and a hunger for learning more. * Comfort defining your path in an ambiguous environment. * Familiarity with navigating diverse systems * Interest in logistics or supply chain domain and solving industry-specific challenges. * Be prepared to talk about professional accomplishments with specific data to quantify examples. * Focus on mentioning how you would be partner obsessed at Pattern. * Be prepared to talk about any side projects related to data and analytics. What is the team like? * You will manage product managers and work with UX designers, engineers, and operations leaders between the US and India, and be supervised by the VP of product within the operations organization. * This team is data-driven and results-oriented. You will collaborate regularly with members of your team to implement actionable solutions. Ideas and input are encouraged from all members. Sounds great! What's the company culture? We are looking for individuals who are: * Game Changers: Game Changers- A game changer is someone who looks at problems with an open mind and shares new ideas with team members, regularly reassesses existing plans and attaches a realistic timeline to goals, makes profitable, productive, and innovative contributions, and actively pursues improvements to Pattern's processes and outcomes. * Data Fanatics- A data fanatic is someone who recognizes problems and seeks to understand them through data, draws unbiased conclusions based on data that lead to actionable solutions, and continues to track the effects of the solutions using data. * Partner Obsessed- An individual who is partner obsessed clearly explains the status of projects to partners and relies on constructive feedback, actively listens to partner's expectations, and delivers results that exceed them, prioritizes the needs of your partners, and takes the time to create a personable experience for those interacting with Pattern. * Team of Doers- Someone who is a part of a team of doers uplifts team members and recognizes their specific contributions, takes initiative to help in any circumstance, actively contributes to supporting improvements, and holds themselves accountable to the team as well as to partners. Why should I work at Pattern? Pattern offers big opportunities to make a difference in the ecommerce industry! We offer: * Unlimited PTO * Paid Holidays * Onsite Fitness Center * Company Paid Life Insurance * Casual Dress Code * Competitive Pay * Health, Vision, and Dental Insurance * 401(k) Pattern provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability, status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. Pattern is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.