Director of Operations- New York City

Our client, a luxury jewelry designer is looking for a dynamic and strategically-minded Director of Operations to manage a small office of 2 to 3 along with the Founder. They are a small but fast-growing wholesale fine jewelry company in the luxury market segment, with a family-like environment.

Overview:

Their office inventory is run with RightClick jewelry software, which is the heart of operations.

Previous experience with RightClick is a major plus; otherwise, they will offer training, but the candidate will be expected to learn quickly.

Overall duties:

• Organizing & coordinating office operations for immediate tasks & long-term projects, with daily updates
• Manage 2 to 3 staff ensuring their productivity & efficiency and overseeing their daily tasks
• Manage inventory, using Right Click software and Sugarsync (a cloud app)
• Reconcile monthly sales and movement of inventory (for inventory purposes, not accounting)
• Supervise jewelry repairs
• Manage & communicate with retail accounts & private clients
• Merchandise planning, product allocations and sale-related tasks
• Store visits, including trunk shows
• Marketing: social media, online management, packaging, etc.

Skills:

• The ideal candidate should have 8-10+ years of experience in wholesale jewelry, with emphasis on operations, wholesale sales & merchandising.
• The candidate should have excellent oral and written communication skills and be able to organize their work using tools like MS Excel.
• Proficiency with Excel for compiling reports is required.
• Meticulous attention-to-detail is a must.
• The candidate should have previous experience managing a team, be self motivated, proactive, detail oriented and well versed in the wholesale jewelry industry.
• The candidate will work closely with the Founder in reviewing and analyzing sales reports and working on retail strategy.
• They are looking for someone who will thrive in a fast-paced, entrepreneurial and collaborative environment.