Compass Group USA Inc

Director of Operations

Mountain View, CA, US

Onsite
Full-time
$169k–$187.5k/year
3 days ago
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Summary

Bon Appetit * We are hiring immediately for a Director of Operations position. * Location: Bay Area Region (San Bruno, Palo Alto, Mountain View, Sunnyvale, San Jose) * Pay Range: $169,000.00 - $187,500.00 * Other forms of compensation: Bonus eligible We Make Applying Easy! Want to apply to this job via text messaging? Text JOB to 75000 and search requisition ID number 1422934. Diversity of thought and inclusion for all is what drives our success - we invite you to start your journey with us today! Are you looking for a job with competitive wages and benefits, one in which you can learn and grow while making a difference in the world? We're hiring! Bon Appétit Management Company operates more than 1,000 cafés around the country for corporations, universities, and museums, as well as a few dozen public restaurants. We've led the industry in socially and environmentally responsible sourcing, from sustainable seafood to cage-free eggs. We cook everything from scratch using fresh, local ingredients. Role Summary: The Director of Operations is the key partner to the RVP of operations for cafe strategy, financial management, business activations, and defining a culture of excellence through service and experience. Specifically, this position oversees cafe operations (including culinary), beverage bars, and Hubs in partnership with the other Line of Business owners. The role also partners with the support functions, such as procurement, POps, finance and HSE to deliver on program expectations and goals. Identifies, motivates, trains, develops and directs managers to deliver exceptional results and accomplish goals and projects. The Director of Operations will focus on all aspects of the Google Food program in a specific region in order to support operational excellence. This position reports into the RVP and will leverage their strong business knowledge, culinary, hospitality and people management skills to deliver positive results for all aspects of the Food Program. The great things you will be expected to do: * Is a key stakeholder with our partner and all teams to operationalize the food program * Designs, manages and owns the overall experience * Drives a culture of excellence throughout the business * Has a passion for quality food preparation and taste * Oversees cafe focused and Google/Bon Appetit driven initiatives * Manages and mentors toward business goals, ensuring the maturation and training of senior management * Monitors and manages all financial responsibilities * Ensures all sector and Compass employee guidelines are implemented and adhered to * Creates a culture of Food and Workplace Safety * Communicates with honesty and integrity * Ensure teams work within budget while maintaining program standards * Meets all timelines for quarter and year-end reports given by our partner and Sector Employer Minimum Qualifications: * Minimum of four (4) years college education or a minimum of 10 years of industry experience in place of a degree * Minimum of 5 to 7 years management experience supervising senior managers * Multi-unit restaurant or hotel experience a must * Ability to take complex business issues or initiatives and apply creative problem solving or strategies for timely implementation * Ability to effectively communicate, motivate and interact with all levels within the organization * Strong passion for great food and hospitality * A proven track record as an innovative and financially responsible manager * A proven track record of leadership * Proven industry contacts and relationships that can be leveraged in networking and recruitment of other team members * Proven ability to enhance profitability, sustainability and creativity across all channels in alignment with business strategy * Proven coaching and teaching skills with peers, individuals, and teams * Ability to speak and present effectively in a group setting to Associates, Managers and our partner and represent the Google Food Brand * Maintain a positive attitude under pressure and motivate team * Ability to maintain confidentiality * Working knowledge of Google Docs, Microsoft Word, Excel and PowerPoint * Ability to work in a fast paced, changing environment * Experience managing in a union environment with the ability to effectively enforce CBA guidelines Associates at Bon Appétit are offered many fantastic benefits. Full-time and part-time positions offer the following benefits to associates: Retirement Plan, Associate Shopping Program, Health and Wellness Programs, Discount Marketplace, Identity Theft Protection, Pet Insurance, Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program Full-time positions also offer the following benefits to associates: Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, Flexible Spending Accounts (FSAs) Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here for paid time off benefits information. About Compass Group: Achieving leadership in the foodservice industry Compass Group is an equal opportunity employer. At Compass, we are committed to treating all Applicants and Associates fairly based on their abilities, achievements, and experience without regard to race, national origin, sex, age, disability, veteran status, sexual orientation, gender identity, or any other classification protected by law. Qualified candidates must be able to perform the essential functions of this position satisfactorily with or without a reasonable accommodation. Disclaimer: this job post is not necessarily an exhaustive list of all essential responsibilities, skills, tasks, or requirements associated with this position. While this is intended to be an accurate reflection of the position posted, the Company reserves the right to modify or change the essential functions of the job based on business necessity. We will consider for employment all qualified applicants, including those with a criminal history (including relevant driving history), in a manner consistent with all applicable federal, state, and local laws, including the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, and the New York Fair Chance Act. Applications are accepted on an ongoing basis. Bon Appetit maintains a drug-free workplace.

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