Job Title: Director of Information Technology

Department/Location: Remote

Reports to: Chief Financial Officer

FLSA Status: Non-Exempt

Company Overview

ProSmile is the fastest growing dental organization on the East Coast and Midwest. Our premier DSO is led by world class dentists who understand what highly skilled dentists and dental professionals need to grow a practice while focusing on delivering the best-in-class clinical care to their patients. We offer up-to-date equipment and technology, experienced and friendly staff, and dentists who truly care about their patients.

Position Summary

We are seeking an experienced and innovative Director of Information Technology (IT) to lead and oversee all aspects of our IT infrastructure, operations, security, and digital innovation. This role will be responsible for setting the strategic direction of the IT department, ensuring technology systems are efficient, secure, and aligned with the organization's goals. The ideal candidate will have strong leadership skills, technical expertise, and the ability to drive digital transformation across a multi-site organization.

Duties And Responsibilities

The duties include, but are not limited to:

Strategic Leadership and Planning

• Develop and execute a comprehensive IT strategy aligned with business objectives
• Partner with executive leadership to identify opportunities for technology innovation and improvement
  
  

Infrastructure and Security Management

• Oversee all IT systems, network infrastructure, software applications, and cybersecurity measures
• Ensure compliance with data security regulations and protect against cyber threats
  
  

Operations and Project Management

• Lead the planning and implementation of major IT projects, including system upgrades, software implementations, and cloud migrations
• Manage daily IT operations, technical support, vendor relationships, and IT service delivery
  
  

Team Management and Development

• Build, mentor, and lead an IT team focused on performance, collaboration, and innovation
• Establish clear goals, KPIs, and accountability for IT team members
  
  

Budget and Vendor Management

• Develop and manage the IT budget, ensuring cost-effectiveness in all technology investments
• Negotiate contracts and manage relationships with external vendors, consultants, and service providers
  
  

Reporting and Analytics

• Provide regular updates to senior leadership on IT initiatives, project statuses, and system performance metrics
• Utilize data analytics to inform decisions on system enhancements and resource allocations
  
  

Qualifications

• Bachelor's degree in Information Technology, Computer Science, or a related field (Master’s degree preferred)
• 8-10+ years of IT leadership experience, preferably within a multi-location organization
• Proven expertise in IT infrastructure management, cybersecurity, cloud technology, and system integration
• Strong project management skills with experience leading large-scale IT initiatives
• Excellent leadership, communication, and organizational skills
• Familiarity with healthcare, dental, or DSO environments a plus
• Professional certifications such as PMP, CISSP, or ITIL are preferred
  
  

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. ProSmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

Benefits

Our staff work diligently to deliver quality care to our patients. They are the key to fulfilling our mission! Perks of being part of a team who is keen to their individual growth, our staff members can enjoy our unique benefits package including:

Full Time

• We provide above industry standards for Personal Protective Equipment (PPE)
• Competitive pay
• Health & Dental insurance
• Dental discounts
• PTO
• Paid Holidays
• 401k Retirement
• Opportunities for growth
• Continuing education
• Flexible schedule
• Training support
  
  

Physical/Mental Demands and Work Environment

The physical demands described are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand, walk and use hands and arms to operate general office equipment (PC, telephone, file cabinets, copier, fax machine and printer). The employee may occasionally lift and/or move between 10 and 25 pounds. Specific vision abilities required by this job include close vision and ability to adjust focus. The employee may need to travel to healthcare practices.

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The noise level in the work environment is usually low to moderate.

The Company reserves the right to modify the job description based upon its needs and may require the employee to perform functions beyond those mentioned above. Neither this job description nor any other communication creates an employment contract between the Company and the employee.

Equal Employment

Our culture encourages individual development, embraces an inclusive environment, rewards innovative excellence, and leads in provider and patient satisfaction. Prosmile values diversity, inclusion, and equity as matters of fairness and effectiveness. We are committed to hiring and retaining a staff that reflects the diversity of the communities we serve, fostering an inclusive working environment where staff of all backgrounds feel welcomed and engaged.

ProSmile is an Equal Opportunity Employer and encourages applications from individuals underrepresented in the medical sector, including people of color, and persons with non-traditional work and educational experience. All who believe they meet the stated qualifications are invited to apply.

Company Safety

We believe that the best care for our patients starts with the best care for our employees. ProSmile is committed to proactively creating and maintaining an environment that is safe for our team and patients. Employees are required to wear Personal Protective Equipment (PPE) including face masks, gloves, gowns, and more as needed and in accordance with CDC standards.

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