Department

IU HEALTH CENTER (BA-IUHC-IUBLA)

Department Information

Indiana University Bloomington (IU Bloomington) is a vibrant and dynamic campus dedicated to excellence in education, research, and student support. As a leading institution, IU fosters a culture of innovation and collaboration, ensuring students, faculty, and staff have the resources they need to succeed. Behind the scenes, dedicated professionals play a crucial role in maintaining essential services that support the university's academic and operational excellence.

The IU Student Health Center provides comprehensive medical and mental health services, serving as a vital resource for student well-being. Effective health information management is critical to ensuring accurate patient records, regulatory compliance, and seamless healthcare operations. The Director of Health Information Management (HIM) leads these efforts, overseeing medical record integrity, coding accuracy, and compliance while driving operational efficiency across HIM functions.

Job Summary

In this key leadership role, the Director of HIM oversees all HIM activities that impact both clinical and administrative operations at the IU Student Health Center. This position is responsible for managing a dynamic team, ensuring adherence to health information standards, and fostering cross-departmental collaboration to enhance HIM operations and support high-quality patient care.

Department Specific Responsibilities

• Supervises a dedicated team of 9.5 FTEs, addressing personnel management issues, and leading the execution of remote work policies and procedures.
• Provides mentorship, training, and career development opportunities for HIM staff to enhance their skill sets and ensure a high level of performance.
• Leads the daily operations of HIM services, including the release of medical information, transcription services, coding accuracy, appointment scheduling, and document management.
• Collaborates with clinical and administrative departments to ensure seamless and efficient HIM workflows that support overall operations.
• Delivers training programs for medical providers on diagnosis and procedural coding, ensuring the highest levels of accuracy and compliance with internal monitoring, auditing procedures, and industry standards.
• Regularly assesses and updates HIM practices in alignment with evolving state and federal regulations to maintain compliance.
• Develops, implements, and enforces HIM policies and procedures, ensuring they meet the highest standards of privacy, security, and compliance, and are aligned with applicable regulatory guidelines.
• Oversees the development of qualitative and quantitative reviews of health records to ensure high-quality documentation and adherence to coding guidelines.
• Serves as a go-to resource for HIM, Electronic Health Records (EHR), and coding issues, offering guidance and support to other departments across IU campuses.
• Acts as a subject matter expert on health information management, advising on best practices, regulatory updates, and evolving industry trends.
• Manages subpoenas and legal requests for health records, providing necessary documentation and expert testimony when required in court proceedings.

General Responsibilities

• Provides day-to-day operational management of support staff.
• Establishes short-term operational objectives.
• Identifies operational issues and/or areas of improvement and implements solutions to improve processes and/or operational efficiency.
• Analyzes, monitors, and evaluates performance of assigned staff; establishes work priorities, conducts performance reviews, and provides corrective action as needed.
• Ensures adequate staffing and effective scheduling; participates and informs employment decisions for assigned staff.
• Provides direct supervision and oversight of assigned staff and activities; impacts, and is held accountable for, the performance of team and/or assigned staff.
• Ensures and provides training to assigned staff to improve user support operations; researches and identifies development opportunities for assigned staff.
• Keeps next-level leader(s) informed of trends as well as significant problems.

Qualifications

Combinations of related education and experience may be considered. Education beyond the minimum required may be substituted for work experience. Work experience beyond the minimum required may be substituted for education.

EDUCATION

Required

• Bachelor's degree (preferably in health services, business, management or related field)

Preferred

• Master's degree in health services, business, management or related field

WORK EXPERIENCE

Required

• 2 years of program management or related experience

Preferred

• 5 years of related functional experience

LICENSES AND CERTIFICATES

Required

• Registered Health Information Administrator (RHIA) with the American Health Information Management Association (AHIMA)
• Certified Coding Specialist (CCS) or Certified Coding Specialist, Physician Based (CCS-P) with American Health Information Management Association (AHIMA)

SKILLS

Required

• Proficient communication skills
• Maintains a high degree of professionalism
• Demonstrates time management and priority setting skills
• Demonstrates a high commitment to quality
• Excellent organizational skills
• Excellent collaboration and team building skills
• Effectively coaches and delivers constructive feedback
• Instills commitment to organizational goals

Working Conditions / Demands

This role requires the ability to effectively communicate and to operate a computer and other standard office productivity equipment. The position involves sedentary work as well as periods of time moving around an office environment and the campus. The person in this role must be able to perform the essential functions with or without an accommodation.

Additional Information

Bloomington is not just a place to work it's a place to live, thrive, and enjoy life. To learn more about what makes this town so special, click here.

Work Location

Bloomington, Indiana

This position is eligible to work a hybrid schedule (mix between remote and in-person work), subject to change in the future based on university policy and business needs.

Advertised Salary

$73,000 - $83,000 annually, based on education and experience.

Benefits Overview

For full-time staff employees, Indiana University offers a wide array of benefits including:

• Comprehensive medical and dental insurance
• Health savings account with generous IU contributions
• Healthcare and dependent care flexible spending accounts
• Basic group life insurance paid by IU
• Voluntary supplemental life, long-term disability, critical illness, and supplemental accidental death & dismemberment insurance
• Base retirement plan with generous IU contributions, subject to vesting
• Voluntary supplemental retirement plan options
• Tuition subsidy for employees and family members taking IU courses
• 10 paid holidays plus a paid winter break each year
• Generous paid time off plans
• Paid leave for new parents and IU-sponsored volunteer events
• Employee assistance program (EAP)

Learn more about our benefits by reviewing the IU Benefit Programs Brochure.