Job Title: Director of Clinical Operations
Company Overview
Bloom Healthcare is dedicated to providing high-quality, patient-centered care through our growing team of providers. As we expand, we are committed to investing in leadership roles that support professional development, enhance job satisfaction, and uphold our culture of excellence.
Position Summary
The Director of Clinical Operations is a strategic leadership role responsible for overseeing and guiding a team of Provider Leads to ensure the effective management of providers and territories. This role focuses on leadership development, operational efficiency, and the implementation of best practices to support high-quality patient care and provider satisfaction. The Director of Clinical Operations will collaborate with clinical leadership, HR, and other departments/leaders to drive initiatives that align with Bloom Healthcare's goals.
Key Responsibilities
- Leadership & Team Management:
- Oversee and support a team of Provider Leads, ensuring alignment with Bloom Healthcare's standards and culture.
- Facilitate leadership development through coaching, mentoring, and regular performance reviews for Provider Leads.
- Develop and implement strategies for team retention and satisfaction.
- Strategic Operations Management
- Coordinate provider community assignments and manage territory growth and optimization.
- Establish and oversee processes for rebalancing patient panels efficiently.
- Analyze and report on team performance, identifying areas for operational improvement.
- Provider Support & Development
- Lead the development and implementation of training programs for Provider Leads.
- Ensure Provider Leads effectively support providers with clinical resources, population health management, and HR needs.
- Promote a collaborative environment to enhance provider performance and patient outcomes.
- Communication & Compliance
- Act as a liaison between Provider Leads and senior leadership to communicate company updates, policies, and initiatives.
- Ensure Provider Leads uphold compliance with company policies and best practices.
- Manage escalations and resolve conflicts within provider teams.
- Performance Metrics & Reporting
- Establish key performance indicators (KPIs) for Provider Leads and their teams.
- Conduct regular reviews to assess performance in clinical quality, community relations, and operational efficiency.
- Prepare reports and presentations for senior leadership highlighting successes, challenges, and actionable insights.
Requirements
- Current Internal Bloom Employee
- Minimum of 1 year of leadership experience in the bloom provider lead role, with at least 2 years at Bloom Healthcare preferred.
- Currently in good standing/ Power BI metrics.
- Successful completion of Bloom's LEAD program
- Proven track record of managing and developing high-performing teams.
- Strong organizational, communication, and leadership skills.
- Ability to analyze data and make informed decisions.
- Experience with clinical operations, population health, and HR practices.
- Bachelor's degree in healthcare administration, Business, Nursing, or a related field (master's preferred).
Key Competencies
- Leadership: Ability to inspire, coach, and develop leaders.
- Strategic Thinking: Aptitude for identifying and executing strategies to optimize provider and team performance.
- Communication: Effective at conveying information to various stakeholders.
- Problem-Solving: Proficiency in resolving complex operational and personnel challenges.
- Collaboration: Skilled at working across departments to align resources and support.
Bloom Healthcare is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
The salary for this position is competitive and commensurate with experience.
The pay range for this role in the state of Colorado typically falls between $150,000 - $165,000 annually with the potential for performance-based bonuses and other benefits. Actual compensation may vary based on factors such as qualifications, experience, and location within the state.
Required
Preferred
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