Director of Architecture

London - Hybrid

Join us at Merlin Entertainments as we transform the future of digital guest experiences across our iconic global attractions.

We are seeking a Director of Architecture to lead and shape the future of our global technology offering.

In this crucial role, you'll report directly to the SVP of Technology and play a major role in defining and delivering strategic architectural vision across all key domains including Commerce, Finance Systems, ERP, Identity and Access Management (IAM) & Park Operations.

As Director of Architecture, you will oversee and play a driving role in growing a team of talented domain architects to ensure innovation & scalability across our global offerings. All while working with existing and new third-party vendors in a role with true global scale.

Key Skills & Responsibilities for the Director of Architecture:

• Proven leadership experience as a Director or Head of Architecture within a complex environment with a global offering
• Strong understanding of hospitality, entertainment, or retail technology is highly desirable.
• Demonstrated success in leading architecture functions supporting large scale transformation programmes
• Strong technical background in Software Engineering/Architecture
• Excellent stakeholder management & communication skills, with the ability to engage at executive and operational levels.
• Experience working on a global offering and fostering strong working relationships with external vendors and third party suppliers.
• Broad technical expertise across cloud platforms, system integration, security frameworks, and enterprise applications.
• Strong commercial and strategic mindset.

This is an opportunity for a Director of Architecture to be a key driver of Merlin’s next era of innovation, playing a critical role in shaping our global technology solutions!

Interview Process:

• Recruiter Call
• Interview with Hiring Manager
• Presentation task
• Presenting & closing Interview with further team

Our recruitment process typically takes around 4-5 weeks, but we’re always happy to work around your availability. You’ll have the opportunity to be supported by our external recruitment partner at different stages along the way.

Benefits

We’re growing fast and alongside a fun and friendly environment, we offer a fabulous package and amazing prospects. Benefits include Pension, Life Assurance, discretionary company bonus, 28 days’ holiday and, of course, a Merlin Magic Pass which gives you and your friends and family free admission to all of our attractions worldwide, as well as 25% discount in our retail shops and restaurants and 40% discount on LEGO.

At Merlin Entertainments, we’re committed to creating a workplace where everyone feels valued and supported. Diversity and inclusion are central to how we work — we celebrate individuality and strive to build an environment where everyone can thrive.

We’re proud to be an equal opportunities employer, welcoming applications from all backgrounds and identities, including age, ethnicity, gender, disability, neurodiversity, sexual orientation, family or parental status, religion, and veteran status.