Director Innovation Programs & Program Management Office (m/w/d) weekly working time of 40 hours. Mondays to Fridays.

TODAY, YOU’RE STIMULATING THE WAY A CUSTOMER SUCCEEDS.

TOMORROW, YOU’RE SHAPING THE WAY THE WORLD WORKS.

At DHL, people mean the world to us. That’s why our goal has always been to attract and retain the best talent the world over. We provide challenge and opportunity for personal and professional development. We recognize the difference you bring to our business, and together we share the pride of building THE logistics company for the world.

Customer Solutions & Innovation (CSI) is DHL's cross-divisional commercial and innovation unit. We are responsible for managing about 100 of DHL's largest and most strategically important customers providing them with sector expertise, best in class account management and most innovative products & solutions.

You will be based at the flagship DHL Innovation Center – THE customer-centric innovation platform of DHL Group, where we deliver impactful innovation in logistics by staying close to customers, close to technology, and close to operations.

We look forward to shaping tomorrow together with you through true innovation – beyond potential.

Tasks:

The Director Innovation Programs shapes and manages the strategic direction of innovation at DHL with various senior stakeholders in the innovation eco-system and undertakes the development of an overarching program agenda and roadmap (outlining goals and key deliverables / expected impact and establish KPIs to measure outcomes). Thereby she/he leads and oversees a functional PMO team for the Innovation & Trend Research as well as the global Innovation Center department. Furthermore she/he leads key select strategic innovation projects at a global level.

Principal Accountabilities:

• Manage global innovation program agenda
• Support solidification and drive towards a global approach to innovation and the Innovation Centers at DHL
• Jointly shape the strategic direction of innovation at DHL with various stakeholders in the innovation eco-system and undertake the development of an overarching roadmap
• Develop a proposal for a strong pipeline of projects and priorities based on an agreed strategic direction, outline goals and key deliverables / expected impact and establish KPIs to measure outcomes
• Lead alignment of innovation project portfolio, pipeline, Innovation Center priorities in close collaboration with regional Innovation Center heads and global head of Trend Research, Marketing, functional heads within the DHL innovation eco-system and the global organization and ensure strong focus on high impact topics with potential to scale (internally and externally)
  
  

• Lead selected strategic innovation projects globally
• Conduct global stakeholder management
• Lead and oversee functional PMO team for the Trend Research as well as the global Innovation Center department
• Drive global functional PMO, roadmap development/follow-ups and progress tracking
• Creation and management of communications relating to the innovation functions
• Support function heads with (strategy) presentations, discussion papers, executive meetings and general meeting preparation etc (e.g., organize employee engagement activities and events (i.e. set agenda, develop content sessions, document outcomes)
• Facilitation of Senior Management and functional team meetings (Meeting preparation and coordination, scheduling, agenda set-up, documentation of meeting minutes and follow ups, development of overall senior management and functional team presentations)
  
  

Knowledge, Skills and Experience:

• University degree (5-10 years commercial experience with Bachelor's degree; or 4-10 years with a Master’s degree)
• Management of global programs in similar roles
• Creativity and courage to walk beyond the beaten path
• Innovation management and consulting background strongly preferred
• Advanced project management skills and experience with large-scale projects, including schedule and budget management
• Demonstrate exceptional positive attitude, aptitude to engage and adapt to change, and boundless creativity
• Able to thrive in a collaborative, corporate environment with professional and positive attitude.
• Opinionated, engaged
• Attention to detail; continuous improvement spirit in search of excellence
• Quick learner
• Able to manage a broad set of stakeholders and drive consensus building
• Strong negotiation skills with understanding of the implications of decisions that are made.
• Strong presentation skills with ability to convey messaging to senior management
• Advanced Microsoft Office skills
  
  
  

Your benefits:

We offer excellent employee benefits, a competitive salary package and great development opportunities.

Your contact:

Interested in this responsible position with its varied tasks? Please click on “Apply Here” and send us your complete application, including a cover letter, CV, references, your desired salary and your earliest possible starting date. You can find further information at dpdhl.jobs.

We are looking forward to your application.

CONNECTING PEOPLE. IMPROVING LIVES.