Job Description: Director Credit Collections

About the Company:

Join a well-established manufacturing company with over 40 years of industry presence, known for delivering exceptional products to big-box retail clients across the nation. This organization values professionalism, teamwork, and continuous improvement, making it an exciting place to advance your career in Accounts Receivable (AR).

Position Overview:

We are seeking an experienced Accounts Receivable Supervisor to oversee a team of AR specialists located both locally and remotely. This role requires hands-on leadership and expertise in full-cycle AR management, interacting with large retail clients, deductions management, and collections in a manufacturing-focused environment.

Key Responsibilities:

• Team Leadership: Supervise and mentor a team of AR employees to ensure smooth operations, high productivity, and professional development.
• Full-Cycle Accounts Receivable: Manage the AR process, including invoicing, collections, payment applications, and maintaining customer accounts.
• Client Management: Serve as the main point of contact for retail customers, collaborating within online portals and maintaining professionalism while navigating complex inquiries.
• AR Ageing Report Ownership: Conduct comprehensive reviews of AR aging reports, identify and resolve overdue payments, and dive deeper into missing payments to ensure accuracy.
• Deductions Management: Act as a key player in supporting deductions management efforts, optimizing processes to minimize discrepancies.
• Collections: Implement strategies to effectively manage collections and improve cash flow.
• Data Analysis: Work with data across multiple entities to streamline processes and make informed decisions for AR optimization.

Qualifications:

• Experience: Minimum of 5+ years of full-cycle Accounts Receivable experience with at least some supervisory responsibilities, managing teams of 3 or more.
• Education: Bachelor’s degree in accounting, Finance, or a related field strongly preferred; will consider candidates with an associate’s degree and significant experience.
• Industry Knowledge: Practical experience within manufacturing preferred; distribution or similar industries may be considered. Candidates with experience working in mid- to large-sized companies are ideal.
• Professional Communication: Must be highly skilled in interacting with big-box retail clients through portals, solving inquiries with professionalism and efficiency.
• Analytical Skills: Ability to assess complex AR aging reports and possess the insight to know where to prioritize efforts for missing payments resolution.

Why Join Us?

• Play a key role in an established and growing company with a robust client base.
• Gain exposure to the evolving systems and processes of our organization.
• Collaborate with a dedicated team in a professional and supportive work environment.
• Competitive compensation and benefits for qualified candidates.

Ready to make an impact and grow your career with us? Apply today to join a company that values your expertise and leadership in Accounts Receivable!

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