The Director of Business Development is a critical leadership role responsible for driving growth across key services including LTL, full truckload, international freight forwarding, and customs brokerage. The ideal candidate will possess strong account management expertise, a hunter's mentality for new customer acquisition, and the ability to lead complex sales cycles in a matrixed organization.
This role requires a deep understanding of transportation and logistics operations, with P&L awareness to support commercially sound decisions.
Key Responsibilities
* Customer Acquisition & Growth
* Identify, pursue, and close new business opportunities across temperature-controlled logistics services
* Develop customized value propositions that align with customer needs and operational capabilities.
* Account Management
* Nurture and grow strategic accounts through a consultative selling approach and cross-functional collaboration.
* Serve as the voice of the customer internally, ensuring exceptional service and account satisfaction.
* Strategic Sales Leadership
* Lead high-impact sales initiatives to penetrate new markets and verticals.
* Partner with operations and finance to develop pricing strategies that align with business objectives and margin targets.
* Collaboration & Cross-Functional Leadership
* Collaborate with operations, customer service, and marketing teams to ensure seamless solution delivery.
* Support implementation of new accounts with an eye toward service excellence and efficiency.
* Market Intelligence & Innovation
* Stay current with industry trends, regulatory changes, and competitor activity.
* Propose and implement innovative approaches to customer engagement and solution design.
MINIMUM REQUIREMENTS (KNOWLEDGE, SKILLS, ABILITIES)
* Bachelor's degree in Business, Supply Chain, or a related field.
* 5+ years sales/business development experience in logistics, with a focus on temperature-controlled transport preferred.
* 7 years progressive senior level management and leadership experience in a warehouse and sales management environment
* Proven track record of growing accounts and acquiring new customers within LTL, truckload, consolidation, and freight forwarding services.
* Strong operational understanding of transportation and customs brokerage services.
* P&L literacy and ability to develop commercially viable strategies.
* Exceptional relationship-building, negotiation, and presentation skills.
* Strategic thinker with a bold, proactive approach to problem-solving.
* A servant leader who builds trust and promotes a collaborative, empowered culture.
* Ability to travel up to 50%
Why Lineage?
This is an excellent position to begin your career path within Lineage! Success in this role enables greater responsibilities and promotions! A career at Lineage starts with learning about our business and how each team member plays a part each and every day to satisfy our customers' requirements. Beyond that, you'll help us grow and learn on our journey to be the very best employer in our industry. We'll ask you for your opinion and ensure we do our part to keep you developing and engaged as we grow our business. Working at Lineage is energizing and enjoyable. We value respect and care about our team members.
Lineage is an Equal Employment Opportunity Employer and is committed to compliance with all federal, state, and local laws that prohibit workplace discrimination and unlawful harassment and retaliation. Lineage will not discriminate against any applicant on the basis of race, color, age, national origin, religion, physical or mental disability or any other protected status under federal, state and local law.
Benefits
Lineage provides safe, stable, reliable work environments, medical, dental, and basic life and disability insurance benefits, 401k retirement plan, paid time off, annual bonus eligibility, and a minimum of 7 holidays throughout the calendar year.